It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

What are we offering you?

Long-term career progression opportunities
Role for either Technical Specialist (qualified trade) OR Cadetship (completing cert IV in engineering) with rail experience

Technical Advisor Training provided- go to United States to complete!

Role ownership! Sole Wabtec representative onsite, responsible for customer relationship

Rewards & Recognition Program

Discounted health insurance with Medibank

Novated Leasing options

Lifestyle discounts with Woolworths, Coles, Avis, JB Hifi and 500+ other retailers

Access to our Employee Assistance Program

Who will you be working with? 

Reporting to the Customer Service Leader, WA, the purpose of this role is to work alongside Senior Field Service Engineer to assist customer maintenance and engineering staff which could include activities such as implementation of zero emissions battery locomotives. This is the perfect role for someone who is completing their further studies and aspiring to be a Technical specialist.

Where is the position located?

Pilbara Region (WA)- this role is a FIFO position, on a 7 / 7 roster- roster commences and conclude on travel day.

What will your typical day look like?

Collaborate and respond to customer requests for troubleshooting, failure analysis, field modification oversight, issue feedback and engineering support; across operations, maintenance, and engineering.

Complete Wabtec internal training certification within agreed timelines, including international travel.

Assist in the implementation of field modifications and monitor their effectiveness.

Develop an understanding of the customer’s business to identify growth opportunities.

Ensure timely resolution of customer issues and maintain customer satisfaction.

Interact with Wabtec teams regionally on issues, product development, and training.

Monitor fleet performance and communicate trends for parts ordering and inventory management.

Participate in joint investigations of failed components for warranty administration.

Support the smooth transition of Wabtec Locomotives into operations.

Support joint investigation of failed components with the customer for warranty administration.

Respond to troubleshooting requests, failure support, field modification oversight, and engineering support.

Support the reporting of performance criteria and participate in customer monthly meetings.

Track product performance metrics and recommend continuous improvements.

Manage technical fleet performance on-site.

What do we want to know about you?

Trade qualification, engineering certificate or bachelor's degree required.

Experience hands on experience in the rail industry and demonstrated ability to think practically.

Ability to effectively manage several projects simultaneously in a dynamic and fast paced environment.

Customer mindset.

Strong oral and written communication skills.

Interpersonal and leadership skills

Proficient user of Microsoft 365 applications (Outlook, Teams, Excel, Word, PowerPoint)

Analytical skills.

Ability to support and resolve problems with customer focus.

We are a 2025 Circle Back Initiative Employer, we commit to respond to every applicant.

Who are we?

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.

Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com

Our Commitment to Embrace Diversity:

Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.  

To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.

We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.