**Position:** Technical Solutions Engineer (Fortinet) **Job Description:** **Technical Solutions Engineer (Fortinet)** **ABOUT THE ROLE** We are looking for a **Technical Solutions Engineer (Fortinet)** to join our Enterprise Computing Solutions (ECS) team in Kraków or Warsaw. In this role, you will **support the internal product team and business partners** by delivering **technical support for IT products** . **WHAT WILL YOU DO:** + **Technical support** for the Arrow ECS product team in promoting IT solutions on the market + Supporting **business partners** in selecting appropriate solutions for **end customers** through email, phone, remote consultations, and on-site customer meetings + Promoting knowledge of **products and technologies** among partners and end customers (webinars, workshops, conferences) + **Technical support** during **PoC (Proof of Concept)** activities and implementations at end customers + Continuous updating of **technical knowledge** related to solutions within the **Arrow ECS portfolio** + Participation in **technical trainings** and **certification processes** + Cooperation with **technical engineers** from solution vendors + Delivering **presentations** and conducting **technical trainings** for Partners and Customers **WHO YOU ARE:** + Higher **technical education** , preferably in IT or a related field + Knowledge of **IT infrastructure security** , with an understanding of networking technologies + English **proficiency at B2/C1 level** , both spoken and written, required for technical documentation and cooperation with international teams + Knowledge and experience **confirmed by Fortinet certifications** + Excellent **communication** , flexibility, and analytical skills + Proficiency in **Microsoft Office** (PowerPoint, Excel, Word) + Valid **category B driving license** **WHAT WE OFFER:** + Opportunity to **develop skills in new technologies** within the Arrow ECS portfolio offered by leading global vendors + An **interesting role** supporting personal development in comfortable working conditions, within an experienced and friendly team, including participation in trainings in Poland and abroad + A high level of **independence** in daily work + **Transparent and fair compensation** rules, including a clear bonus system and additional rewards + **Private medical care and recreational benefits** for the employee and their family + **Company car possibility** after the 3-month probation period **WHO WE ARE:** **Arrow Enterprise Computing Solutions** (ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently and transform in a dynamic market. **Submit your CV in English.** **Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.** \#LI-Hybrid \#LI-LR1 **Location:** PL-Cracow, Poland (Sosnowiecka) **Time Type:** Full time **Job Category:** Sales Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.