**Introduction** A Technical Solution Manager (TSM) has a pivotal role who serves as a technical expert and strategic partner, bridging the gap between sales, clients, and internal teams to deliver compelling, cost-effective solutions. **Your role and responsibilities** * Subject Matter Expert (SME): Serving as a technical and architectural focal point for Dell Servers, providing expert guidance to sales and internal teams. * Sales Support: Assisting in client presentation preparation and deliverables, as well as deal registration for Dell equipment. * Environment Analysis: Understanding clients' environments to create Dell Product BOMs and identify technical differences between current and proposed solutions. * Cost Gathering and Validation: Compiling competitive solutions by gathering costs and validating them. * Sales Meeting and Negotiation Support: Participating in sales meetings, negotiations, and closures. * Solution Design Accountability: Being partially accountable for the success of solution design engagements, time-to-market, and client satisfaction, depending on the complexity of the bid. * RFP/RFI Analysis: Analyzing documentation, extracting customer expectations, and converting them into workable solutions. * Daily Collaboration: Engaging in extensive written and verbal communication with various IBM functions, including Sales, Procurement, Delivery, Operations, Customer Fulfillment/Q2C. **Required technical and professional expertise** The requirements for the ideal TSM candidate are technically proficient, self-driven individual with strong financial acumen, excellent communication skills, and advanced Excel proficiency, capable of navigating complex client needs and driving successful solutions. Requirements: * Professional Experience: A strong technical background in the Dell Server environment, with experience in creating solutions for non-standard client needs. * Technical Knowledge: Deep understanding of Dell Servers, market presence, and the ability to quickly absorb professional knowledge and develop technical skills. * Financial Modeling Skills: Proficiency in financial modeling to support cost and pricing calculations. * Maintenance Process Knowledge: Familiarity with maintenance processes, procedures, systems, inventory data, organization, and goal * Drive and Ownership: A self-motivated individual who can take ownership, set priorities, and work horizontally to influence their environment * Numeracy and Accuracy: Highly numerate and accurate, with strong costing and pricing application. * RFP/RFI Understanding: Ability to read, understand, and respond to RFPs and RFIs. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.