The Technical Service Representative Development Program is a structured training program that will expose future technical service representatives to various aspects of the Industrial Wood Coatings Division. The program will provide necessary experiences to build key skills enabling program participants to become successful technical service professionals. The placement position following training will be as a Dedicated Tech Representative. Participants should be open to initial relocation to Jeffersonville IN for the program and long-term relocation for post-program positions.

The program will include the following experiences: 

Build acumen around the SW business, segments, customers, and go-to-market strategy. Gain a thorough understanding of Sherwin-Williams technical service and sales processes Build technical service skills and aptitude. Develop plans and diagnostic methods to effectively understand and address customer needs. Execute product application and troubleshoot product issues. Support the sales organization achieve financial goals and gain an understanding of P&L management. Build cross-functional partnerships with and understand the interaction of Sales, Operations, & R&D to execute the business strategy. Gain a basic understanding of the assigned division’s product offerings and technical applications.