About Abbott

Abbott is about the power of health. For more than 125 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

The Opportunity

For our Abbott Core Diagnostics Division we are currently looking for a Technical Services Specialist to join our team in Romania. The position is a field‑based role operating exclusively within Romania, focused on supporting activities and building strong relationships with our clients. This position will cover the northern region of the country.

Main purpose of the job:

The Technical Service Specialist is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs) and for back up first line level one service and assisting with installations and deinstallations

What You'll do:

Provide first line service to customers (service interventions which may require less than 4 hours labor time)

Schedule and perform planned/predictive maintenance (PM/PdM) activities

Schedule, perform and document hardware and software updates (TSBs)

Assist with instrument installations and deinstallations

Success in this role is measured by customer satisfaction score (NPS), service key performance indicators achievement and economic growth and profitability per district

Travel within the service area

Perform planned maintenance activities, hardware and software upgrades (TSBs) and for back up first line level one service and assisting with installations and deinstallations

Required qualifications and background:

Bachelor's degree or equivalent experience required. Bachelors/ Engineering degree in medical/ electrical/ mechanical or biology/ biomedical technology is preferred

Proven track record in a similar position supported by management and customer references

Successful engagement with customers, specifically lab staff

Technical expert for product line responsibility

Strong communication skills

Ability to identify and drive resolution of issues

Strong experience in use of analytical tools and software

Good computer skills

Good English skills in speech and writing