Work Flexibility: Field-based

Join a team that’s transforming healthcare by ensuring life-saving equipment is always ready when it matters most. As a Field Service Representative, you’ll be the face of Stryker’s commitment to excellence, solving complex technical challenges and delivering exceptional service that directly impacts patient outcomes.

What You Will Do

Deliver timely and effective service, repairs, and maintenance for Stryker equipment across customer sitesPerform installations, upgrades, field actions, preventative maintenance, and warranty services to ensure optimal equipment performanceSupport post-sale training by educating customers on equipment operation and maintenanceIdentify and communicate opportunities to expand service offerings and support sales growthMaintain accurate inventory of equipment, tools, and service parts; conduct regular cycle counts and ensure tool calibrationComplete all administrative tasks including service documentation, repair orders, and part requisitions with precision and timelinessAdhere to account protocols and troubleshoot equipment issues to minimize downtimeTravel extensively within British Columbia, including up to 30% out-of-province travel

What You Will Need

Required Qualifications

Post-secondary diploma requiredMinimum 2 years of related technical experience in a field service roleTechnical training in mechanical, electronics, or electrical disciplinesAbility to read and interpret technical drawingsEligibility to work in healthcare environments and travel to the USAValid driver’s license with outstanding driving recordMust reside within 50 km of a metropolitan city in British Columbia

Preferred Qualifications

University degreeExperience in medical imaging or networkingBilingual in French and EnglishAbility to work flexible hours

Additional Information

Work Arrangement: Field-based role with extensive travel across British ColumbiaTravel Requirements: Up to 30% out-of-province travelDriver’s License: RequiredRelocation Support: Not providedResidency Requirement: Must reside within 50 km of a metropolitan city in British Columbia; relocation must be pre-approved

Travel Percentage: 50%