Technical Records Specialist 1 - CYFS Posting Begin Date: 2025/09/11 Posting End Date: 2025/09/25 Category: Administration Work Type: Full Time Location: Twin Falls, ID, United States Minimum Salary: 16.81 Maximum Salary: 17.94 Pay Rate Type: Hourly Description DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS *THIS ANNOUNCEMENT WILL BE OPEN UNTIL FILLED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE TO BE CONSIDERED.* The Idaho Department of Health and Welfare's Youth Safety & Permanency Division’s Child Welfare Program currently has a vacancy for aTechnical Records Specialist 1inTwin Falls. This position provides technical records support to professional staff within the Department’s Child Welfare Program. The incumbent will need a special eye for attention to detail, be organized, self-motivated, with good customer service skills. This position is not eligible for telework. BENEFITS: The State of Idaho offers a robust total compensation and benefits package, including but not limited to: + We have one of the Nation's best state retirement systems (https://www.persi.idaho.gov/members-1/) (PERSI) that offers a lifetime benefit at retirement. + 11 paid holidays + Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time) + Paid parental leave (https://dhr.idaho.gov/information-for-state-employees/) + Medical, vision, and dental insurance benefits that become effective first of the month following your hire date. All contributions can be pre-tax (full-time/30+ hours per week) + 2 voluntary supplemental retirement plans including both pre-tax and Roth options + Deferred compensation plan + Life insurance for self, spouse, and children + Short and long-term disability insurance + Flexible Spending Accounts (FSA) + Wide variety of training opportunities + Some positions offer flexible hours and/or telecommuting + Additional perks and discounts (https://www.regence.com/producer/tools-for-members/advantages-discounts) available through medical provider + Public Service Loan Forgiveness (PSLF) Eligibility (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service) + Employee assistance program Additional information related to benefits and/or State programs can be found here: https://dhr.idaho.gov/StateEmployees/Benefits.html.* EXAMPLE OF DUTIES: + Gather information, make decisions, resolve problems, and respond to inquiries. + Utilize independent judgment and discretion as to the methods, policies, and procedures used to complete assignments. + Perform specialized support work that involves an extensive in-depth knowledge of the program. + Review, evaluate, approve, and process records and/or documents. + Explain requirements, processes, and procedures to customers. + Manipulate and update manual and/or computerized records systems. MINIMUM QUALIFICATIONS: You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below. + Experience monitoring a records system to identify and correct errors. Typically gained by one year of full-time work experience. + Experience researching a variety of sources to resolve problems. Typically gained by one year of full-time work experience. + Experience interpreting, explaining and applying regulations, laws, or complex policies to carry out assignments. These complex decisions could have affected the social or economic well-being of others or would result in a service or action being denied. Typically gained by one year of work experience. + Experience entering and retrieving data using a computerized records system. Typically gained by six months of work experience. Below is preferred experience. It is not required for the position but applicants with this experience may receive consideration over other applicants. + Experience working in: Outlook, Word, and Excel. Typically gained by at least 6 months of experience where these products were used daily as part of job requirements. Learn About a Career with DHW If relocating to Idaho, the Department of Health & Welfare does not reimburse the cost of relocating and the department does not sponsor anyone with a work visa. ***PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 4:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications. If you have questions, please contact us at: Email is the quickest way to get an answer to your questions. (answered Monday through Friday during business hours MST) EMAIL: [email protected] PHONE: (208) 334-0681 EEO/ADA/Veteran: The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws. The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected]. Preference may be given to veterans who qualify under state and federal laws and regulations.