Technical Quality Manager – Health and Wellness North America

The Technical Quality Manager role within the ADM Technical Center and is an experienced role that has technical oversight for quality related matters relating to the supported business products. This includes providing detailed guidance and reviews as well as liaison for regulatory governance with RSA, assuring that local and global regulatory requirements are met during production, marketing, and sales activities. This role will act as the liaison between ADM and customers on all complex documentation requests and provide counsel to multiple functional teams that develop, produce, market, sell, transport and store ADM products. This position exhibits expert competence and is likely to be contacted regarding all aspects of quality support for the commercial, sales, customer service, and production teams when necessary. Mentoring of Customer Quality Specialists, Representatives and Managers when established will be required to ensure development and growth. Direct interaction with existing and potential ADM customers is expected. Introduction, participation and adhering to existing processes as well as creation and implementation of activities to support improvement opportunities is necessary to ensure that best in class customer satisfaction is obtained. Technical Managers assist with complex reviews in Raw Material approvals for Health and Wellness platform. Role responsibilities will increase in complexity as knowledge and understanding is gained at product and service levels. This position reports to the Global Director Quality.

Essential Job Functions:In depth knowledge and understanding of FSMA and 21 CFR 111 and 117 requirementsComprehensive understanding of global regulations as related to supporting dietary supplements and food ingredienrs with a proactive approach on current regulatory climateAdvise and support Customer Quality team with complex customer requirements and customer issues requiring significant expertise to resolveAdvise and support Raw Material/Supplier Quality team with complex customer requirements and customer issues requiring significant expertise to resolvePartner with R&D, Marketing/Commercial, Sales, Regulatory, Quality, CD&D to ensure product compliance and quality interests are complete/sufficient during new product development/introductions, including technical transfers as neededCollaborate with Customer Quality and Production Quality to ensure customer, regulatory and production expectations are understoodSupport creation and modification of GRAS and New Dietary Ingredient submissions to ensure compliance with current regulationsOversee quality decisions relating to the stability / shelf life of branded ingredients and their appropriateness for use ADM representative for industry associations respective to business markets supportedAssure/collaborate with RSA on product label information, including trademarks & artwork, meets regulatory regulations to avoid misbrandingParticipate/support Crisis Management team events as neededDemonstrate positive actions to support customer (internal and external) intimacy, aiming towards a high level of customer satisfaction, including travel to support customer relationships as neededAdvise on customer and branded ingredient specifications from the quality disciplineRelay changing industry landscape / expectations in Quality to the business and provide implementation guidanceSupport local sites on MOC changes like re-sales, branded ingredient changes, new geographical regional sales, etc.Job Qualifications:Bachelor’s degree in science-related fieldMinimum 10 years of a mixture of technical, quality, and regulatory services with experience in Dietary Supplements (Probiotics, Enzymes, Phages)PCQI TrainedExcellent written and verbal communication skills with developed interpersonal skillsAbility to articulate complex regulations into common user language procedures and requirementsAbility to travelHigh regard for accuracy and attention to detailIndependent troubleshooting and ability to work without direct supervisionExcited about this role but don’t think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.

ADM requires the successful completion of a background check. 
“AJCIND”
REF:100028BR