Job Title: Technical Project Manager Job Description **Day to day Tasks/responsibilities:** **Catalogue** + Support Catalogue Maintenance tracking and planning aligned to established timelines + Support content owners and contributors as POC for new support requests and 1st line of support for escalations + Ownership and closure of Feedback cases related to IP, working with the IP owners on updates and resolution + Act as a POC for IP owners and contributors on support requests and 1st escalations **Tooling and process:** + Support with delivery reporting and follow up + Standardize and drive consistency between GSA and CSA GD titles, processes, including templates and tools ensuring correct set-up of IP post publishing. + Project management and shared accountability for components in Sirona, ESXP, TRC, Chrysalis, Engineering Hub, SSG IP, Cave and Teams/SharePoint as defined by the Dir. BPM **Technical Skills** + Can Build Copilot Agents + Proficient in SharePoint Online + Proficient in Viva Engage + Excel + PowerApps (not essential but a plus) Location: BGR Work-at-Home Language Requirements: Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**