Description If you are looking for an opportunity to solve complex technical problems and build innovative solutions in a fast paced environment working with smart, passionate team members, this might be the role for you. Key job responsibilities - Work with Internal & External Stakeholders to understand the business processes and workflows. - Develop functional specifications/requirements documents. - Deal with ambiguity to discover the true requirements underlying new feature requests; recommend alternative technical approaches and lead engineering efforts to meet constrained timelines. - Work with software and operations teams to launch projects and provide ongoing technical support - Track and review program updates with stakeholders and leaders - Work within and outside Amazon to encourage a fast and smooth adoption of the available services. - Be the primary conduit for gathering requirements for enhancements; develop demos, sample and technical collateral as required. - Work as the product owner and define roadmap in association with the stakeholders - Drive simplification and efficiencies in engineering and/or complex architectures to unblock innovation and/or speed of delivery within program area - Manage multiple projects in program area or large challenging projects to meet business and/or organization goals - Facilitate technical trade-offs between short term team needs and long term business needs About the team Amazon delivers millions of packages to customers worldwide, while providing world class customer experience – from checkout to shipment tracking to delivery. Amazon businesses continue to experience a rapid expansion into new markets and geographies. Our Transportation Technology division builds platforms that manage the lifecycle of a package. We are at the heart of Amazon's worldwide transportation operations and systemically integrate with supply chain to improve customer experience and reduce operational costs. Basic Qualifications - 7+ years of working directly with engineering teams experience - 5+ years of technical product or program management experience - 3+ years of software development experience - 5+ years of technical program management working directly with software engineering teams experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications - 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.