Los Gatos, California, USA
8 days ago
Technical Program Manager, Product Localization

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Role

Localization at Netflix is centered around linguistic excellence, a great team environment, and cutting edge technology. We are responsible for the translation and cultural adaptation of everything Netflix creates, from beautiful user interfaces to cinematic original programming. Explosive, innovative marketing campaigns to press releases that appear in the biggest media outlets in the world. Our work is not just about translation, it is about providing our users with an experience that goes global but feels local.

Amongst others, you will collaborate closely with Consumer Insights, Customer Services, Product, Engineering and Content Design.  Alongside your fellow Localization Program Managers and Globalization as a whole, your understanding of diverse and evolving business needs globally will set us up for current and future success.  This is an opportunity to work at the interception of both the user experience and shows on our service. You will develop and manage the localization strategy & roadmap, schedules, budget and quality for your component and guarantee the successful launch of the Netflix experience and content internationally.  

The environment is fast-paced, requiring the ability to work autonomously with minimal supervision and manage aggressive deadlines. You will need to demonstrate excellent problem-solving skills and ability to work through ambiguity comfortably and effectively. The right mix of organizational and communication skills is key to success. Attention to detail and a proven ability to manage priorities are also essential. 

You will use your experience & education in:

Engaging, influencing and evangelizing upstream and often with partners to facilitate a global first approach and path to seamless global member experience via successful localization

Establishing and ensuring high quality localization standards, while overseeing the program for your component end to end, from Innovation to QC. 

Partner with cross functional teams to pre-empt evolving global business needs across Netflix with long term solutions to drive scale and quality including new industry advances.

AB Test analysis, influence & Globalization participation that drives international acquisitions & viewership.

Proactively driving member language innovation in order to improve and shape the member experience regardless of member language and location

Providing localization throughline for major company initiatives: we drive the Globalization strategy to ensure future-proofed processes with our global members in mind.

Required Experience/Skills:

Bachelors or Masters degree in Languages, Localization,  International studies,  Business management, technology management, Communication studies or equivalent experience is applicable.

7+ years experience in localization program management working on language launches, global software launches, creative content and/or subtitle localization.

7+ years of production or program management at senior levels.

Ability to lead large scale technical, and cross functional programs to delivery.

Solid in-depth knowledge of internationalization and localization is a plus.

Confident in industry standard localization tools.

Fluency in a non-English language is a plus.

Exposure/experience with consumer facing product is a plus.

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $210,000 - $500,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.

Netflix is a unique culture and environment.  Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

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