Job Title: Technical Product Owner - AI Implementation Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. **Technical Product Owner - AI Implementation** **Location: Bellevue, WA (Onsite- 5 days a week)** **Role Overview:** As a Technical Product Owner specializing in AI implementation, you will bridge the gap between technical teams and business stakeholders. Your primary responsibility will be to define and execute the product vision, ensuring alignment with the company's strategic goals. You will lead the development and deployment of AI-driven products, focusing on innovation, compliance, and ethical considerations. **Key Responsibilities:** + **Defining Product Vision and Strategy:** Clearly articulate the product’s vision, ensuring it aligns with strategic objectives. Identify market opportunities where AI provides a competitive edge and define a roadmap to guide the development team . + **Prioritizing the Product Backlog:** Manage the product backlog, prioritizing features critical to the project’s success. A deep understanding of both AI technologies and business implications is essential + **Stakeholder Communication and Management:** Serve as the primary point of contact between the development team and business stakeholders, ensuring clear communication and managed expectations + **Ensuring Compliance and Ethical Considerations:** Oversee compliance with relevant regulations and ethical standards, particularly in areas like data privacy, bias, and transparency + **Facilitating Team Collaboration:** Work closely with cross-functional teams, including data scientists, AI engineers, and UX designers, to ensure the product + **Essential Skills:** + **Technical Understanding of AI:** Knowledge of AI domains such as machine. + **Business Acumen:** Ability to translate market research and customer needs into actionable product features + **Agile Methodologies:** Familiarity with Agile principles and frameworks like Scrum or Kanban is often essential + **Leadership and Communication:** Skills in leading teams and managing stakeholder communication are critical + **Problem-Solving and Decision-Making:** Ability to navigate uncharted territory in AI projects, making informed decisions under uncertainty **Essential Skills:** + **Technical Understanding of AI:** Knowledge in AI domains such as machine learning. + **Business Acumen:** Ability to translate market research and customer needs into actionable product features. + **Agile Methodologies:** Familiarity with Agile principles and frameworks like Scrum or Kanban is often essential. + **Leadership and Communication:** Strong skills in leading teams and managing stakeholder communication. + **Problem-Solving and Decision-Making:** Ability to navigate uncharted territory in AI projects, making informed decisions under uncertainty. This role is pivotal in delivering AI solutions that not only meet business needs but also adhere to ethical and regulatory standards, ensuring the company's leadership in AI innovation. At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility. The base salary range for this position is $92,250 - $131,786, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays. The deadline to apply for this position is 07/29/2025. Location: USA Bellevue 13555 SE 36th Street Language Requirements: Time Type: Full time Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/) Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: •English (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) •Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRightsSp6.12.pdf) To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) . If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .