Job Summary and Mission

Now Brewing – technical product manager sr! #tobeapartner 

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. 
 

This role will be responsible for delivering high-quality, reliable, and secure technologies to meet the goals of the enterprise technology organization.  They will assume end-to-end responsibility for the strategic value, usability, and performance of business-critical technology support, specifically around supply chain and inventory solutions. It will be their job to collaborate with world class speed to the changing needs of the stores, in turn providing a quality Starbucks Experience to fulfill our mission to nurture the limitless possibilities of human connection. 
 

This role will collaborate with Supply Chain peers by spearheading technology-driven initiatives and rapid response that enhance our operational efficiency, sustainability practices and overall business performance on a global scale. To be successful, this candidate needs to have significant technical acumen and experience along with a passion for delighting product users with simple solutions and engaging digital experiences.  
 

As a technical product manager sr. you will… 

Manage product planning and development through day-to-day, cross-functional collaboration  Translate customer experience into technical requirements and product solutions  Drive technical solutions for large features/technically complex features independently  Create data flows and functional and technical specifications as needed  Be responsible for defining the acceptance criteria of a product feature  Be responsible for documentation of requirements and acceptance criteria per process, and provide guidance to others in the working team  Work with producers, engineering, and QA to align on feature sizing and delivery planning  Ensure engineering team has needed information on endpoints, inputs and outputs  Help resolve technical blocking issues and coordinate solutions across multiple technical teams  Perform validation of feature against customer and business goals and acceptance criteria  Determine technical feasibility, dependencies, and constraints of features with support from neighboring technology teams as needed  Identify technical tradeoffs, escalate risks, and manage mitigation in collaboration with other teams  Communicate effectively with technology and business teams independently  Act as a coach/mentor to team on various technical product manager competencies  Define product performance and effectiveness metrics that measure and benchmark product success  Monitor feature performance to find opportunities to address continuous improvement  Drive optimization and process improvements between product, design, and development teams  Stay abreast of new technology capabilities and leverage knowledge in contributing to product innovations and solutions  Work with product managers to scope and prioritize upcoming projects into the roadmap  Manage a cross-team digital product roadmap  Build effective relationships with key internal engineering, product and design teams 

We’d love to hear from people with 

Bachelor’s degree or equivalent experience in a related field   Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization (5+ years)   Demonstrated ability to work with design and engineering to deliver customer facing features (5+ years)   Hands on experience in developing roadmaps, priorities, features, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment with variety of stakeholders (5+ years)   Industry experience in a technology environment with a record of successfully delivering complex products (7+ years) 

Preferred Qualifications  

7+ years of industry experience in a technology environment with a record of successfully delivering complex products   Experience in replenishment, inventory management or supply chain technology  Recent experience in Generative AI  Ability to read and understand programming languages   Prior programming experience a plus   Strong verbal and written communications skills, ability to quickly master new systems and/or processes, capacity to stay organized while managing competing priorities   Hands on experience in developing technical roadmaps, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment   Ability to thoroughly understand complex business and technical issues and influence decision making   Consistently uses communications skills to influence outcomes   Ability to influence others without authority to get things done in a timely fashion   Ability to balance multiple priorities and meet deadlines   Strong knowledge of agile development practices, methodology 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.