We are seeking an experienced and highly skilled Technical Product Manager with a strong background in Jira Administration to join our dynamic team. This pivotal role bridges the gap between technical execution and business strategy, ensuring our Enterprise Platform & Engineering product teams aligns with market needs and organizational objectives. The ideal candidate will possess a deep understanding of the product lifecycle, exceptional technical acumen, and proven expertise in optimizing Jira environments to enhance team productivity and collaboration. **Product Management & Strategy:** + Define and champion the product roadmap for key technical platform & engineering solutioning, aligning them with overall company goals and market opportunities. + Conduct user feedback analysis to identify customer needs and translate them into detailed product requirements, user stories, and technical requirements. + Collaborate closely with cross-functional teams, including Engineering, Architecture, and other Ford Business entities, to oversee the entire product development lifecycle from ideation to launch and post-launch optimization. + Prioritize product features and manage the product backlog based on business value, technical feasibility, and customer impact. + Act as a subject matter expert (SME) for your assigned product areas, providing technical guidance and insights to internal and external stakeholders of Enterprise Platform & Engineering Operations (EPEO) + Monitor performance using data and metrics, identifying areas for improvement and driving continuous improvements. + Communicate effectively with technical teams, stakeholders, and senior leadership, translating complex technical concepts into clear, actionable insights. + Develop and maintain comprehensive documentation, including technical specifications, user guides, training requirements and release notes. **Jira Administration & Optimization:** + Serve as the primary expert for our Jira instances, responsible for their configuration, management, and continuous optimization to meet organizational needs. + Configure and customize Jira projects, workflows, issue types, screens, fields, permissions, and notification schemes to support diverse team requirements (e.g., Software Development, IT, Marketing). + Manage user accounts, groups, and permission schemes within Jira and integrated Atlassian tools, ensuring appropriate access control and data security. + Develop and maintain custom dashboards, reports, and advanced filters to provide actionable insights into project progress, team performance, and key metrics. + Implement and manage Jira automation rules to streamline processes and improve efficiency. + Integrate Jira with other essential tools and systems (e.g., Confluence, service desks, development tools) to ensure seamless data flow and enhanced functionality. + Provide training, support, and best practice guidance to Jira users across the organization, fostering effective utilization of the platform. + Develop and enforce Jira administration policies and guidelines, and contribute to the overall Atlassian stack governance. + Bachelor's degree in Computer Science, Engineering, or a related technical field. + Minimum of 5 years of progressive experience in technical product management, with a proven track record of successfully launching and managing complex technical products. + Demonstrable expert-level proficiency in Jira Administration, including hands-on experience with advanced configurations, workflow customization, user management, and reporting. + Strong understanding of software development methodologies (Agile, Scrum, Kanban) and experience working within agile frameworks. + Exceptional analytical and problem-solving skills, with the ability to leverage data to inform product decisions. + Excellent communication, interpersonal, and presentation skills, capable of effectively engaging with both technical and non-technical audiences. + Ability to lead cross-functional teams and influence stakeholders without direct authority. + Experience with other Atlassian products (Confluence, Bitbucket) and their integration with Jira is highly desirable. **Requisition ID** : 49125