The Technical Manager of Financial Aid Business Systems serves as a critical leader within the Office of University Scholarships and Financial Aid (USFA) at Virginia Tech. This position provides operational management and systems leadership, with responsibility for ensuring the office is strategically prepared to transition to the Ellucian Banner Cloud by May 2026, and to lead future readiness efforts should the institution adopt a new ERP system in the next five years.

In collaboration with the Associate Director, this role oversees core systems functions and operational planning, providing guidance on the design, integration, documentation, testing, and maintenance of financial aid systems. This includes managing Banner functionality, integrations with related systems, the buildout of a data warehouse via Insights, financial aid data dashboard development, and strategic and compliance reporting. The incumbent collaborates closely with the AVP, Deputy Director, Associate Director and other senior leaders to align operational strategies with institutional goals and compliance standards.