Location: Bangalore Anchorage, India

Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.

Present in India since 1953, Thales is headquartered in Noida and has other operational offices and sites spread across Delhi, Gurugram, Bengaluru and Mumbai, among others. Over 2200 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in India’s growth story by sharing its technologies and expertise in Defence, Aerospace and Cyber & Digital sectors. Thales has two engineering competence centres in India - one in Noida focused on Cyber & Digital business, while the one in Bengaluru focuses on hardware, software and systems engineering capabilities for both the civil and defence sectors, serving global needs. The Group has also established an MRO (Maintenance, Repair & Overhaul) facility in Gurugram to provide comprehensive avionics maintenance and repair services to Indian airlines and support the growth of the local aviation industry.

Technical Lead - Client Apps Packager

Primary Purpose of the Role:

The Applications Packager is responsible for the creation, testing, transfer, and management of software packages for enterprise environments.

This role involves preparing applications for distribution, ensuring compatibility with standard desktop environments, maintaining package updates, and supporting deployment processes.

Service Offers:

Application Packaging and Deployment Services

Compatibility Testing and Validation

Application Lifecycle and Updates

Technical Support for Packaged Applications

Principal Relationships:

Primary - UKIS Client Apps Squad

Other UKIS Squads – Endpoint, CIAMSO, Software Licensing

Application Vendors and 3rd Party Support Management

Key Responsibilities and Tasks:

Working individually and as part of a wider team to package, test, transfer and document client applications for UKIS.

Working closely with UKIS Client Apps Squad to ensure clear understanding and consistent delivery of high-quality apps packages

Package apps in line with standards set by UKIS

Work according to priorities set by the UKIS team, and advising of any limitations or issues

Rework/reconfigure existing packages

Create application packages suitable for use on windows OS thick and virtual clients.

Developing documentation for software and customizations including user guides, installation guides, and end user work instructions.

Skills/Experience: 8 to 12 Years

Essential

Experience with Admin Studio/InstallShield

Experience with all installer type e.g. .exe, .msi, .msp, .cab etc.

Experience with PowerShell scripting

Experience with PSADT

Application troubleshooting ability

Experience of installing, configuring and supporting applications packages for windows OS

Writing concise technical documentation including illustrations and config

Understanding of application databases, licences and hardware dependencies

Understanding of application re-requisites e.g. java, .NET

Familiarity Desirable with Omnissa App Volumes and Dynamic Environment Manager

Familiarity with vSphere

Work collaboratively with global team

Knowledge of SCCM

Experience using service management and agile collaboration tools e.g. ServiceNow, Jira, Confluence etc.

Soft Skills

Ability to learn and adapt to new tools and technologies

Ability to understand and translate requirements into technical solutions

Efficiency in diagnosing and resolving software and application issues

Communicating effectively with both technical and non-technical teams

Working collaboratively within cross-functional teams

Ability to manage competing priorities and workloads

Fluent in English

At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.