**Job Summary** The Technical Lead role is pivotal in managing and optimizing our iSeries/AS400 systems ensuring seamless operations within the Medicare and Medicaid Claims domain. With a hybrid work model and day shifts the candidate will leverage their expertise to enhance system performance and support business objectives. This role demands a proactive approach to problem-solving and a commitment to delivering high-quality results. **Responsibilities** + Oversee the administration and maintenance of iSeries/AS400 systems to ensure optimal performance and reliability. + Collaborate with cross-functional teams to integrate system enhancements that support Medicare and Medicaid Claims processing. + Provide technical guidance and support to team members fostering a collaborative and knowledge-sharing environment. + Develop and implement strategies to improve system efficiency and reduce downtime. + Monitor system performance and conduct regular audits to identify and resolve potential issues. + Coordinate with stakeholders to understand business requirements and translate them into technical solutions. + Ensure compliance with industry standards and regulations related to Medicare and Medicaid Claims. + Lead the troubleshooting and resolution of complex technical issues minimizing impact on business operations. + Design and execute system upgrades and patches ensuring minimal disruption to users. + Document system configurations and procedures to maintain a comprehensive knowledge base. + Conduct training sessions for team members to enhance their technical skills and understanding of the iSeries/AS400 environment. + Evaluate and recommend new technologies and tools to enhance system capabilities. + Support the companys mission by ensuring that IT systems align with business goals and contribute to improved healthcare services. Qualifications + Possess strong experience in iSeries/AS400 Administration demonstrating a deep understanding of system architecture and operations. + Have a solid background in Medicare and Medicaid Claims with the ability to apply domain knowledge to technical solutions. + Exhibit excellent problem-solving skills with a focus on delivering effective and efficient solutions. + Demonstrate strong communication skills capable of articulating technical concepts to non-technical stakeholders. + Show a proactive approach to learning and adapting to new technologies and industry trends. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.