**Technical Lead (Remote)** We are seeking a highly skilled and experienced Technical Lead to join our dynamic team. This role involves designing, developing, and maintaining robust software solutions using modern technologies such as .NET Core, C#, Go, Kafka, and MongoDB. The ideal candidate will have a strong background in software engineering, excellent problem-solving abilities, and a passion for continuous improvement. You will play a key role in ensuring system reliability, collaborating with cross-functional teams, and driving innovation in a fast-paced environment. **Responsibilities:** Software Development + Design, develop, and maintain high-quality software applications using C#, .NET Core, Go, Kafka, APIs, MongoDB/SQL. + Adhere to defined coding standards and design principles. + Conduct unit testing using XUnit and participate in peer/architect code reviews. + Implement and manage ServiceNow ITSM solutions. + Ensure software meets performance, quality, and security standards. + Monitoring and Troubleshooting + Use tools like Splunk, Dynatrace, and other monitoring platforms to ensure system reliability. + Identify and resolve software bugs and performance issues promptly. + Stakeholder Communication + Collaborate with project managers, healthcare professionals, and other stakeholders to gather requirements. + Communicate technical concepts effectively to non-technical stakeholders. + Ticket and Request Management + Respond to and resolve tickets and service requests using ServiceNow and JIRA. + Maintain accurate documentation of issues and resolutions. + Team Collaboration + Work closely with developers, QA teams, and IT staff to ensure seamless integration and deployment. + Mentor junior developers and provide technical guidance. + Continuous Improvement + Stay current with industry trends and emerging technologies. + Propose and implement enhancements to existing systems and processes. **Required Qualifications:** + Bachelor’s degree in Computer Science, Information Technology, or a related field. + 8–10 years of experience in software development. + Proficiency in .NET Core, C#, MongoDB, API development, Kafka, XUnit, GitLab, JIRA, GoLang, and Postman. + Experience with ServiceNow ITSM. + Familiarity with monitoring tools such as Splunk and Dynatrace. + Strong analytical and problem-solving skills. + Excellent communication and interpersonal abilities. + Ability to work independently and collaboratively in a team environment. **Preferred Qualifications:** + Experience in the healthcare industry. + Certifications in relevant technologies. **Benefits:** Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: + Medical/Dental/Vision/Life Insurance + Paid holidays plus Paid Time Off + 401(k) plan and contributions + Long-term/Short-term Disability + Paid Parental Leave + Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.