AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Core Networking team is looking for a Technical Program Manager to join our Network Fabric Engineering (NFE) team. AWS Core Networking is focused on building Data Centers and the network that allows Data Centers to function efficiently. We own the solutions that allow racks to be aggregated and Data Centers to be interconnected.

Core Networking's goal is to balance efficiency, performance and reliability to allow customers access to their applications and data. As Technical Program Manager you will lead programs with partner teams in defining prototype deployment trials, strategic planning and development, documenting the operational plans for production deployment and support partner teams in the integration of new hardware technologies into the AWS Network. You will interface with Networking leadership and Infra leadership, to define requirements and establish timelines for deployment. You will need to be proactive in communicating the project plans and milestone accomplishments and ensure alignment with our internal customers with regards to execution of the new deployment plans, management of defects, and rapid delivery of new technology deployment in an agile environment.

Key job responsibilities
* Write effective project charters based on business requirements for medium to large scale projects.
* Work with stakeholders (networking engineers/tech program managers/senior management, design engineers, operational deployment teams) to define requirements and processes.
* Manage the dependencies and the interfaces between projects and negotiate trade-offs if needed.
* Provide program progress reporting on a regular basis.
* End to end responsibility for the program’s execution and success.
* Manage multiple competing projects/programs simultaneously.
* Develop and implement scalable, data-driven process improvement/automated solutions.
* Keep the customer experience as the primary focus.
* Meets/exceeds Amazon’s leadership principles requirements for this role.


A day in the life
• Work in a 24x7 team on call rotation, with ability to drive into workplace for critical events/needs.
• Manage customers during problem resolution and operating efficiently under pressure.
• Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.
• Travel to data center/network sites and Amazon/customer offices as needed.


About the team
AWS Network Fabric Engineering (NFE) owns data center network services that provide unconstrained connectivity to our customers, such as EC2, EBS, S3 and Amazon CDO Services. They own the networks internal to the data centers end to end, including scaling and operational functions, for both traditional data centers. They also own newer AWS offerings such as Outposts and Local Zones. Working at AWS in the Core Networking Team - Meet Matt, VP, Core Networking --- https://youtu.be/DqTStjRtjX4
- Meet Kensie, Network Development Engineer --- https://youtu.be/ezF3kpUAhWU

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.