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Technical Engineer DevOps Information Technology Other Location Ontario, Mexico Language English Apply Now SummaryWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Catalyst team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.Description

Overview

8+ years of strong SRE experience

Must have 3 years of experience with Kubernetes and docker

Implement and manage monitoring (ELK), alerting, and logging systems to ensure proactive identification and resolution of issues

Engage and contribute towards System Monitoring, Incident management, performance tuning and fault finding

Must have Python, Powershell scripting experience or any other scripting language

Must have effective communication with excellent logic and problem-solving skills and a drive to make a difference

Good to have experience with AI/ML Ops, Release Management, CI/CD using tools such as GitHub, Blackduck Hub, Coverity, Container Signing with good understanding on Software configuration Management.

Ability to understand and communicate customer issues.

Experience in development and supporting enterprise applications.

Good written and verbal communication skills with the ability to document and communicate technical information to IT professionals

Technical Skills:

Azure Cloud: core services,· Event Hub, IOTHUB, AKS, Databricks

Database: Postgres, Mongo, Redis

Scripting:· Bash / Python

Git

Github Actions

Key Responsibilities

Operate, Optimize and design scalable cloud environments using Azure services,· with emphasis on event-driven systems, secure networking, and platform resilience.

Design and maintain Kubernetes environments with Azure AKS, Istio mesh, and gRPC-based microservices.

Build and manage GitOps-based CI/CD pipelines for multi-environment deployments and image promotion strategies.

Implement and maintain secure authentication patterns (service principals, API tokens, managed identities).

Optimize environments by executing performance analysis.

Conduct system profiling, debugging, and performance tuning for .NET microservices in production.

Lead risk assessments, architectural evaluations, and operational readiness testing for cluster/network changes.

Lead and own prod releases planning, readiness and execution end to end

Provide cross-team technical guidance on DevOps, security, networking, and platform decisions.

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