As a Technical Customer Services Advisor, you’ll play a key role in supporting our customers by providing expert guidance on the use of our products and helping to prepare both standard and bespoke coating specifications that meet their needs. Your technical knowledge and customer-first mindset will help ensure satisfaction and build strong relationships across the business. This role can be based at either our Bolton, UK or Vaihingen, Germany site, offering flexibility for the right candidate. To succeed in this role, you’ll need to be fluent in both German and English (spoken and written) and bring experience in customer service. If you’re someone who enjoys solving problems, sharing knowledge, and working in a collaborative environment where learning and growth are encouraged, we’d love to hear from you. At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible Eligibility to Work You will need to provide proof of right to work. It is a condition of any offer of employment we make to you that you have the permission to work in the country for the role for which you are applying for. Equal Opportunity Employer An equal opportunity employer, all qualified applicants will receive consideration for employment and will not be discriminated against based on race, colour, religion or belief, gender, sexual orientation, gender identity, ethnic or national origin, disability, age pregnancy or maternity, marital or civil partner status, or any other protected characteristic prohibited by law. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.