Meet the Team 

Cisco CX is a team of skilled technical guides, dedicated to providing exceptional customer experiences, and solving complex business challenges with network-centric solutions. Success is evidenced by outstanding financial performance, increasing customer satisfaction metrics, industry recognition, and employee happiness scores. The Service Provider team tackles intricate issues for Cisco's premier clients, offering an opportunity to master cutting-edge technologies. Working in this team provides exposure to a diverse and socially responsible environment within a highly innovative company. It's a chance to enhance skills in a dynamic, team-oriented setting alongside industry leaders, fostering both technical and leadership development.

 

Your Impact 

Proficiency in analysing, configuring, and troubleshooting Cisco XR Products. Work in XR OS & SONIC OS in Cisco 8000 Product lines. Demonstrated significant analytical and troubleshooting skills, including crisis management abilities, and proficiency in handling critical customer issues/problems. We need to debug software issues, with a strong aptitude for troubleshooting. Deliver technology/product training and intellectual property material as necessary, including mentoring other engineers. Automation of Troubleshooting basic Scripting of Repeated tasks.Good understanding of IOS/IOS-XR/IOS-XE DNS and DHCP 

Minimum Qualifications

·      Bachelor's degree (BE or BS) in Computer Science or a related technical field, or equivalent experience with 8 + Years

Prior Experience in a Network Operations Centre (NOC) or Technical Assistance Centre (TAC) environment is a valuable addition Knowledge of routing protocols – OSPF, EIGRP, BGP Exposure to WAN technologies - MPLS, MPLS VPN. Automation Skills – Python Scripting, AI/ML, YAML, Docker and Kubernetes. Prior Exposure to IOS-XR products  

Preferred Qualifications

·      CCIE RS/EI, certification is a preferred.

Public / Private Cloud experience and knowledge. [ AWS, Azure] Understanding of some DBMS (MongoDB, Oracle, SQL, Redis  Effective communication skills in English, both verbally and in writing. Knowledge on OPEN AI

#WeAreCisco 

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. 

 

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. 

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! 

 

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!