Technical Business Analyst – Financial Services Location: Charlotte, NC Employment Type: Contract Department: Technology / Business Transformation Industry: Financial Services (Banking, Payments, Lending, Wealth, Capital Markets) About the Role The Technical Business Analyst works closely with stakeholders and technical teams to analyze system workflows, define requirements, and design scalable solutions. This role evaluates current-state processes, gathers and refines technical requirements, and partners with engineering teams to support system enhancements and workflow optimization. Primary responsibilities include identifying system and process gaps, analyzing root causes, translating business needs into clear functional and technical specifications, and validating solutions through testing and user feedback. The analyst documents technical processes, manages requirements traceability, supports deployment activities, and ensures smooth adoption through training and knowledge transfer. The role also translates complex technical concepts for business partners, proposes future‑state system improvements, and coordinates with cross‑functional teams to deliver changes on time while maintaining clear communication regarding timelines, risks, and deliverables. Key Responsibilities Requirements & Analysis + Gather, document, and translate business needs into detailed functional and technical specifications. + Analyze complex systems, data flows, and integrations to ensure requirements align with technical capabilities and financial regulatory obligations. + Support backlog refinement, sprint planning, and Agile delivery activities. Stakeholder Engagement + Partner closely with financial product, operations, compliance, and risk teams to capture domain‑accurate requirements. + Communicate complex technical and data concepts in a clear, business‑friendly manner. Qualifications Required + Bachelor’s degree in Information Systems, Computer Science, Finance, or related field. + 3+ years of experience as a Technical Business Analyst or Systems Analyst in financial services. + Strong understanding of banking, payments, lending, or financial operations workflows. + Proficiency in: Agile tools (Jira, Confluence) + Excellent communication, analytical thinking, and documentation skills. Preferred + Experience with cloud platforms (AWS, Azure, or GCP). + Exposure to regulatory environments (KYC/AML, SOX, PCI, etc.). + Familiarity with data warehousing concepts or BI tools (Power BI/Tableau). Skills Business analysis, Agile, User stories, Requirements gathering, Jira Additional Qualifications + Ability to operate at the intersection of business and technology, ensuring financial products and systems function effectively. + Strong problem‑solving mindset with a track record of optimizing processes and improving system performance. + Comfort working in a fast‑paced, highly regulated financial environment. **Please ensure that you have an updated resume and professional managerial references available upon request. Thank you! Job Type & Location This is a Contract position based out of Charlotte, NC. Pay and Benefits The pay range for this position is $56.00 - $60.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Charlotte,NC. Application Deadline This position is anticipated to close on Mar 12, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.