We are seeking a highly skilled Functional Lead/Business Analyst with expertise in the Salesforce CRM to join our team. The ideal candidate will have a strong knowledge of Salesforce Marketing, Sales and Service Cloud customizations and experience working in the automotive industry. The Business Analyst will be responsible for analyzing business requirements, identifying and recommending solutions, and collaborating with cross-functional teams to implement changes.

This position reports to Engineering Manager of Wholesale CRM.

Key Ford Credit TSP Organization Facts:

· Over 1,000 global team members

· Spread across 8 locations: USA, Argentina, Brazil, United Kingdom, Spain, Germany, India, and China