Entity: Oracle America, Inc.

 

Job Duties: Deliver solutions to the Oracle customer base while serving as an advocate for customer needs. Offer strategic technical support to assure the highest level of customer satisfaction. Create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. Serve as an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. May telecommute. (385.22634)

 

Employer will accept a Bachelor's degree in Computer Science, Engineering, or related technical field followed by 8 years of progressive, post-baccalaureate experience in job offered or in a Technical Analyst-related occupation.

Position requires:

Installation and administration of RAC and single instance database; Patching/Upgrade of databases and troubleshooting errors; Resolving critical performance issues in production databases; and Storage management using Automatic Storage Management (ASM), ACFS, or DBFS.