We are a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and construction industries. Applications include rock drilling, rock cutting, loading and hauling, tunnelling and quarrying.

It’s an exciting time to join Sandvik Mining and Rock Technology. The industry is being revolutionized through digitalization, electrification, and material development – and we’re driving significant shifts, advancing the world through our engineering. We also have our eyes set on sustainability and have ambitious goals in the areas of climate, circularity, people, and Fair Play – this helps us to keep focus on building even more sustainable business.

The role

We are seeking applications from motivated individuals for Technical Advisor Rock Tools, based in Freeport Highlands.  The role is responsible for ensuring the effective management of specific Sandvik Rock Tool contracts within a designated region. This includes the effective and successful management of contracts personnel, contract efficiencies, quality control, environment health & safety, trialing of new Rock Tools, contract KPI’s, maintaining strong customer relationships and ensuring that service levels are sufficient to continually demonstrate the value of Sandvik products and services to our customers.

The opportunity will see you

Conducting yourself in accordance with our EHS Vision to achieve Zero Harm to; our people, the environment we work in, our customers and our suppliers

Collaborate with Rock Tools EHS Manager for EHS initiatives, training requirements, specific customer requirements, policies, and procedures.

Support the Rock Tools Business Improvement function in reviewing, analyzing, and improving efficiency and effectiveness of processes on Contracts Management and Contract Administration.

Collaborate with Rock Tools product & applications team for in the most appropriate product selection, technical support, product trials, product training and warranty.

Collaboration and customer support at regular customer meetings, being the 1st point of contact and delivering presentations & reports as per contract requirements.

Act in line with the Sandvik Way and Employee Model to set ambitious targets and develop people to reach the business objectives. 

Make informed decisions aligned with Business strategy and Group policies and frameworks. 

Attract, lead, and develop a diverse workforce and drive an inclusive culture, while fostering a team environment where people are accountable for safety and wellbeing. 

Build a resilient and agile team, able to create a culture of innovation and continuous improvement. 

Deliver solutions that will serve customer needs and drive an exceptional customer service culture.

Responsible for operational employee management which may include interviewing, selection, and hiring; training new and existing employees; planning, assigning, and directing work; employees performance reviews; addressing employee performance issues and corrective action plans; employee motivation and career progression.

Your profile

Previous experience in contracts management, continuous improvement and/or Customer Relationship Management role.

Experience in Mining, Construction or Engineering industries

Proven ability to engage, influence and develop effective relationships with key stakeholders to deliver results.

High level of drive and determination to achieve goals and targets set for customer satisfaction

Excellent skills in documentation, report writing and preparation of presentations

What is in it for you?

A globally competitive salary with benefits including site and travel allowances.

All required work permits and visas

Roster 8:3 or residential

Versatile and interesting tasks in international business environment, as well as the opportunity to develop your own professional skills and career.

Be part of a global leader that is shaping the future of the Mining Industry in sustainable ways.

About us

Sandvik is a global, high-tech engineering group with approximately 44,000 employees and sales in about 150 countries. We have a strong focus on enhancing customer productivity, profitability and sustainability through our unique expertise and solutions for the manufacturing, mining, and infrastructure industries. Our offering covers their value chains and is based on extensive investments in research and development, customer insights and a deep knowledge of industrial processes and digital solutions. We have a long history of ethical and responsible business conduct, which has played a significant role in the global success of our company for 160 years. We conduct business in a sustainable and responsible manner, are committed to creating safe and healthy workplaces and delivering the industry’s safest products and services.