**Position Snapshot** + Regional role at Nestlé IT, Workforce 360 stream + Located in Nestlé Milan Hub, Assago + Bachelor's degree in computer science or equivalent experience + 3-5 years experience in IT solution disciplines including system administration, conferencing and network administration and agile project management + Technology specialization in Collaboration Services, Conferencing solutions, and Meeting Room Devices, specifically in Microsoft Teams and Zoom as a functional, technical and development consultant. + Experience defining and implementing conferencing solutions including applying best practices + Strong Understanding of Agile/DevOps methods and processes is plus + Effective English communication **Position Summary** Are you a talented IS/IT Technology Specialist ready to join our Workforce 360 Digital Workplace Team? We need you to guide and promote optimal use of conferencing technology and devices within the Europe Regional team supporting business requirements. You will be accountable for specific deliverables in relation to development and support (e.g. preliminary studies, setting technological directions). **A Day in the Life of a Technology Specialist Conferencing** + Works closely with the business analysts and European Markets to define solutions for specific business needs + Provides specialist consultancy, guidance and support in specific technologies based on subject expertise + Provides recommendations on how to improve the effectiveness, efficiency and delivery of services through the use of technology + Understands technology trends and the practical application of existing, new and emerging technologies to enable new and evolving business and operating models + Assists with designing the governance, assurance and standards activities associated with ensuring enterprise technology architecture compliance + Liaises closely with suppliers, defining significant functional, technical and process integration decisions **What else will make you successful?** + Knowledge of Collaboration and Conferencing technology and solutions + Experience with Microsoft Teams and Zoom Conferencing administration + Experience on Meeting Room Devices management and administration such as Microsoft Teams Rooms and Zoom Rooms + Knowledge on Viva Engage platform is a plus + Strong Understanding of Agile/DevOps methods and processes with proven ability to participate in Agile project teams by providing advice and guidance on opportunities, impact, and risks + Experience working in and/or managing advisory councils, industry user groups, and key technology partners (vendors, Account Managers, Product Managers, Lab advocates and Executives) + Strong Understanding of technology trends and leading industry analysts (Gartner, Forrester) as well as the practical application of existing, new and emerging technologies to support new and evolving business models + Experience with working in a global environment with virtual teams + Experience with effective communication at different levels in the organization + Adaptable, flexible and dynamic while keeping a client-centric approach **More about Nestlé IT** Workforce 360 is Nestlé’s exciting and diverse new product-based IT team, created to bring together all products our global workforce needs for successful collaboration, engaging communication, and efficient work. We provide IT services to the entire Nestlé Group, the world’s largest food and beverage company with 91.4 billion Swiss Francs in sales in 2018 and 308,000 employees. We continuously improve our products for the workforce, operating in 189 countries, by embracing Agile ways of working and evolving to quickly address new requirements. We design and support our solutions end-to-end. This means we not only deliver great IT solutions with the best user experience​, we also quickly resolve issues as they arise. Learn more about the Nestlé Group and reasons to join us on www.nestle.com . P **lease send your CV in English to be considered.**