TECH RECORDS SPEC 1 Posting Begin Date: 2025/07/22 Posting End Date: 2025/07/31 Category: Records Management Sub Category: Office and Administrative Support Work Type: Full Time Location: Boise, ID, United States Minimum Salary: 17.00 Maximum Salary: 17.00 Pay Rate Type: Hourly Description State of Idaho Opportunity Applications will be accepted through 4:59 PM MST on the posting end date. The Disability Determination Services (DDS) Division at the IDOL has an exciting opportunity for a full-time position for a Technical Records Specialist 1 at the Boise DDS office. This position will work within a small team of professionals and provides technical support to the Idaho DDS for programs and processes along with conveying information and determining compliance with accepted policies. Incumbents are responsible for evidence verification, records management, processing claims, updating Electronic Records Express (ERE) accounts for providers, front desk operations/reception processes, assisting with mailroom duties, other duties as assigned. Incumbents work with sensitive or restricted data and are required to protect the confidentiality of that information. For questions regarding this position, please contact Johanna Smith ([email protected]). Applicants must be authorized to work for any employer in the United States. The Idaho Department of Labor is unable to sponsor or assume sponsorship of an employment visa. Your conditional job offer and access to Social Security Administration’s (SSA’s) systems, data, information, and/or premises are contingent upon you passing the SSA suitability process. *Note: This covers the preliminary screening (pre-screen) and the final background adjudication stage of the suitability process. Conditional Job Offers: Should you choose to accept this position, you must complete the following: + Online background investigation questionnaires and forms through e-QIP + Appointment and Suitability paperwork and documentation if requested + Fingerprinting as required in the background investigation Privacy Act Statement – FBI (https://www.fbi.gov/how-we-can-help-you/more-fbi-services-and-information/compact-council/privacy-act-statement) Noncriminal Justice Applicant’s Privacy Rights (https://www.fbi.gov/how-we-can-help-you/more-fbi-services-and-information/compact-council/guiding-principles-noncriminal-justice-applicants-privacy-rights) Your appointment is contingent on the successful completion of a pre-employment screening, which will begin upon your acceptance of this tentative offer of employment and your completion of the required investigation questionnaires. If the results of this screening are unfavorable, this tentative offer may be rescinded. NOTE: This process may take up to 45 days to complete before an employee can start working. You may also be subject to a complete background investigation. SSA Human Resources personnel and/or the Defense Counterintelligence and Security Agency (DCSA) may contact you for additional information during the completion of your pre-employment screening and background investigation. You are required to respond to all requests as soon as possible. Failure to respond timely and completely will delay the scheduling your start date, and/or may result in an unfavorable finding. Once an employee is hired and fully credentialed, periodic further investigations will be required approximately every 5 years. For questions regarding the background investigation, please contact Johanna Smith ([email protected]) or Laura Schmidt ([email protected]) Example of Duties: + Manage the fiscal records verification process for accuracy. + Monitor the fiscal process, including, but not limited to, medical/psychological consultant contractors invoicing, operating bills, inventory tracking, office supply purchasing and other DDS division's operating expenses. + Handle, scan and file various types of paperwork/claims. + Provide customer service by answering phones, route incoming calls, call claimants/consultative exam (CE) providers to ensure/CE appointment attendance, and assist DDS division visitors, vendors and contractors. + Responsible for mailroom operations to ensure proper handling of all incoming/outgoing mail. + Assist with the coordination of the physical facility. + Assist with all safety and security processes within the DDS division, including, but not limited to, monitoring routine fire and shelter in place drills, and duress alarm testing. Minimum Qualifications: MINIMUM QUALIFICATIONS - You must possess all the minimum and specialty minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below. + Experience monitoring a records system to identify and correct errors + Experience researching a variety of sources to resolve problems + Experience interpreting, explaining and applying regulations, laws, or complex policies to carry out assignments + Experience entering and retrieving data using a computerized records system Benefits: The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit https://dhr.idaho.gov/StateEmployees/Benefits.html.* EEO/ADA/Veteran: The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws. The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected]. Preference may be given to veterans who qualify under state and federal laws and regulations.