Tech Facilities Manager_Financial Institution Job ID 231315 Posted 20-Aug-2025 Service line GWS Segment Role type Full-time Areas of Interest Facilities Management Location(s) Sydney - New South Wales - Australia + **New Global financial institution client** + **Sydney CBD | Land of the Gadigal people** **About CBRE** CBRE is the world's leading and largest commercial real estate services and investment firm, servicing over 90% of the world’s Fortune 100 companies. Our Global Workplace Solutions division (GWS) is comprised of the best and brightest industry professionals, at the forefront of innovation, and highly invested in the development and unique needs of our diverse employees and global clients. **About the Role:** Provide comprehensive management and oversight of critical infrastructure and data centers, ensuring the smooth operation of facilities across multiple locations. This role involves working directly with executive leadership and other key stakeholders, managing on-call duties, and coordinating maintenance activities. Reporting to the Country Lead, you'll collaborate with a supportive team to maintain high standards of technical services and client satisfaction. **What You'll Do:** + Acts as SME for hard services management across the APAC portfolio. + Provides support to FM Teams on other sites within APAC as needed (for management of hard services). + Plans and manages all works in accordance with client change management protocols. + Monitors BMS systems to ensure indoor comfort and plant efficiency, responds to faults and alerts both within hours and after hours, attends site to diagnose problems and provides directions to maintenance contractors. + Conducts routine inspections of critical environment infrastructure (electrical services including standby power systems, mechanical services, plumbing and hydraulics, fire protection systems, and building management control systems) including non-critical infrastructure. + Conduct routine inspections of office spaces and other tenancy areas to identify compliance gaps with client’s property and facilities. + Investigates and responds to Air Conditioning enquiries and complaints. + Responsible for raising incident tickets and issuing subsequent incident postings. + Responsible for raising permit to work (PTW) requests including access requests, client management requests (CMRs) and building management requests (BMRs). + Receives, manages and responds to service requests, ensure team and customers are up to date with status of work. + Liaises with client’s technology team and other business units prior to executing any programmed preventive maintenance works and break/fix works. + Ability to solve advanced problems and deal with a variety of vendors in complex situations. Requires expert level analytical and quantitative skills. + Draws upon the analysis of others and makes recommendations that have a direct impact on the company. + Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results. + Responsible for setting project, department and/or division deadlines. **What You'll need:** + Experience with delivery of FM services within a financial services environment. + Previous experience in hard services and electrical/ mechanical trade background as well as facilities, property, or related role. + Strong client service relationship skills. + Strong computer skills with common applications (E.g. MS Office). **Why CBRE** When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. **Applicant AI Use Disclosure** We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)