JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Tech/Facilities Coordinator will be part of the Workplace Experience team, to drive and increase customer satisfaction. This individual is the go-to-person for all workplace engagement matters.

1.Site Management

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Conduct facilities inspection and generate reports. Look out for defects and manage any hazardous objects accordingly.

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Ensure that the meeting rooms are in ‘ready-to-use’ condition whenever unoccupied.

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Ensure that office equipment is in good working condition. Otherwise, rectify immediately

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Liaise and manage respective vendors to support the functionality of office space.

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Responsible for consolidating all customer issues and generating a monthly report

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Manage all customers’ issues tactfully and confidently.

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Assist to follow up on associates & visitors requests and keep team in the loop.

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Liaise & coordinate with stakeholders & vendors for event support and meeting rooms’ setup

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Ensure all completed PPM & Ad hoc works are according to SLA.

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Police the clean desk policy.

2) Communications/ Stakeholders Relationship

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To be attuned with customers, build and establish relationships with stakeholders across all levels.

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Share communications collaterals with the JLL team and client.

3) Administration Duties

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Create ad hoc Work Orders. Ensure all Work Orders are sent out, closed and verified within SLA.

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Ensure all vendors’ invoices are submitted timely, within SLA.

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Manage Finance, PPM (52 weeks) and Operation trackers: ensure details are accurately updated and current.

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Ensure all EHS documents and vendors’ relevant documents are valid and facilitate the submission of vendors’ Permit to Work for client & landlord’s approvals.

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Assist in procurement.

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Adhoc responsibilities assigned by Facilities Manager.

3) Technical Duties:

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Capable of carrying out general handyman tasks.

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Inspecting and testing power outlets and switches

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Resetting circuit breakers and identifying tripped circuits

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Replacing faulty light fixtures or ballasts

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Reporting electrical faults to certified technicians or vendors

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Ensuring compliance with basic electrical safety standards

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Support vendor coordination for servicing and repairs.

4) Backup Duties

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Assist to liaise with courier for associates’ documents/parcels collection.

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Alert associates when receiving courier docs/parcels. Mailbox checks, sort mail & contact recipients to collect.

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Replenish beverages, snacks & stationery at respective areas and store consumption & stationery stock.

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Assist in providing front desk support.

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If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.