Team Member Gurugram, India **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba\_continuum/job/GURUGRAM-HARYANA/Team-Member\_25045340) **Job Description:** **Job Description*** (Provide a high level overview of the role and scope of responsibilities) Deposit Management Team deals with Opening/Closing/Maintenance of DDA/Savings Accounts for corporate clients. Entry channels for receiving work is through emails and applications like Global Fulfillment Solutions (GFS), OnBoard Assist (OBA) & iCon - Intuitive Connections. Major Activities - Analysis Fees, Balance Transfer, Identification of Treasury Services, Closing of Account. Account Opening includes activities related to document review, opening accounts on system of record and imaging legal documents to Bank repository. Account Maintenance (fulfillment of signature card maintenance and imaging of legal documents) for commercial and corporate DDA accounts. Deposit Management team currently service US region only and includes the below sub-functions: • Account Opening deals with Opening of corporate DDA Accounts and verifying/authenticating legal documents and uploading them on Bank Repository • Account Closing deals in closing of Corporate Accounts and deletion of Treasury services, including balance transfer and charging of analysis fees • Legal Name Change (LNC) Team perform ensures entity changes are happening across the globe to deliver client satisfaction • Authority Management (AM) is a global workflow solution simplifying how the Bank manages client entity and account level authorities through Authority Profiles - Workflow within Onboard Assist (OBA) application utilized by both Fulfillment and Servicing teams to manage signers/authorities. Users may setup a single Authority Management case that contains multiple region entity provided they are from the same Family GCI **Responsibilities*** • Responsible to ensure that the tasks are completed within the given Service Level Agreements (SLAs) • Need to adhere and meet all Risk, Control and Regulatory Metrics defined for the business • Deliver & manage individual targets & contribute towards process metrics – Productivity, Turnaround Time and Accuracy • Adhere to the Non Negotiable Tasks (NNTs) • Manage regular conversations through emails & online chats with onshore & offshore teams • Provide resolution to the status requests and queries from internal customers **Requirements*** Knowledge of Treasury domain (good to have) Strong business acumen with good written and verbal communication skills Must have eye for detail and should possess strong strategic & analytical skills Excellent time management skills Flexible for shifts **Education*** Graduation/Post-Graduation Certifications If Any NA **Experience Range*** 0-3 Years **Foundational skills*** • Good Communication & Interpersonal skills • Should be a team player • Good understanding of Microsoft Excel and Outlook • Excellent time management skills **Desired skills** • Excellent oral/written communication skills • Organized and able to multi-task in a fast-paced environment • Highly motivated, able to work independently and self-starter • Willingness to learn and adapt to changes • Stakeholder Management **Work Windows*** Shift Window: 20:30 – 06:30 IST (Monday to Friday) **Job Location*** Gurugram Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. 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