Team Member Gandhinagar, India **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba\_continuum/job/Gandhinagar/Team-Member\_25032934) **Job Description:** Treasury Shared Service team handle monetary and non-monetary service requests for Treasury Clients. Team also supports more complex service requests for ACH, Research & Adjustment and Wires other than supporting Commercial Cards requests for US region **Responsibilities** + Understand client’s need and address it appropriately either by straight through processing or engaging appropriate business partner + Interactingwith onshore business partners via phone / e-mail + Adherence to the Business Deliverables, SLA (Service Level Agreement) and Accuracy + Determine the best course of action for the Customer to resolve their query **Education** + Any Commerce / Finance Graduate **Professional Experience** + 0-1 Year **Foundational skills*** + Fundamental understanding of Treasury Services + Strong Analytical and Problem-solving skills + Have strong communications skills – both verbal and written + Effective Outlook Management + Proficient with Microsoft Office products (particularly MS Excel, Word) + Have strong organization skills –ability to switch between tasks and to prioritize work effectively + Willingness to learn and adapt to business needs + Must have an eye for detail **Desired skills*** + Must be collaborative / curious / driven / continuous learner + Ability to multitask and adapt to change + Self-motivated and results orientated + To be flexible to work in rotational shifts **Work Timings*** + 8.30 PM to 5.30 AM IST (Changes as per US day light saving requirement) **Job Location*** + GIFT City Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.