**Job Description-** **TEAM MANAGER -PEX** **• Drive continuous improvement culture through training, coordination and implementation of principles of Lean/Six Sigma in** **day-to-day operations in KPO/BPO** **• Drive continuous improvement projects as a project lead and** **mentor the green belt projects parallelly with** **operations/delivery/client** **• Well versed with basic and advance project management** **methodologies and problem-solving techniques** **• Understands and articulates problems/issues in a timely and** **accurate manner from the delivery/operations teams** **• Prepare business cases, project charters, Automation Assessments** **(RPA), Business Requirement Documents, (BRD) and use cases** **• Participate in exploring solutions for problems and process** **bottlenecks** **• Actively contributes to change implementation initiatives on the** **floor** **• Reports issues related to problems/opportunities to transformation** **leaders** **• Play pivotal role in executing transformation governance model to** **build the continuous improvement culture** **Profile of Desired Candidate** **Must be certified Black Belt or Green Belt from a reputed certifying** **body/organization (e.g. ASQ or equivalent) with excellent command** **in Lean/Six Sigma methodology** **Must have excellent analytical, presentation & communication skill** **Should be a self-starter** **Experience 7+ years,** **Domain- Healthcare,** **Certification- Lean Six Sigma Black Belt or Green Belt Certification** **Industry Type- BPO/Digital Operations** **Education UG - Any Graduate - Any Specialization** **PG - Any Postgraduate** **Job Environment:** · **Full-time position working from the office** · **Permanent Night shifts (US shift timings)** Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.