You will be responsible forthe efficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingassociate, guest and owner expectations. The Team Leader - Concierge is responsible to assist the Front Office Manager in managing the guest service department to ensure maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration.
You will be responsible forthe efficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingassociate, guest and owner expectations. The Team Leader - Concierge is responsible to assist the Front Office Manager in managing the guest service department to ensure maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration.
Thai Nationality with Bachelor’s degree or diploma in Hospitality Management, Tourism, or a related field.Minimum 2 years of hotel front office or concierge experience, preferably in a hotel, resort or hospitality service
Strong organizational skills and attention to detailGood problem solving, administrative and interpersonal skills are a must.Excellent communication skills in both spoken and written EnglishProficiency in Microsoft Office and general computer literacyFamiliarity with hotel PMS systems (e.g., Opera, Opera Cloud, or similar)
Thai Nationality with Bachelor’s degree or diploma in Hospitality Management, Tourism, or a related field.Minimum 2 years of hotel front office or concierge experience, preferably in a hotel, resort or hospitality service
Strong organizational skills and attention to detailGood problem solving, administrative and interpersonal skills are a must.Excellent communication skills in both spoken and written EnglishProficiency in Microsoft Office and general computer literacyFamiliarity with hotel PMS systems (e.g., Opera, Opera Cloud, or similar)