Park Hyatt Saigon is a French mansion near the Opera House, a sanctuaryof peace in the middle of one of Asia’s most bustling cities.

Park Hyatt Saigon was renovated in 2015. As this luxury-definingproject continued, Park Hyatt Saigon renovated its ballroom in 2016 and justfinished restaurants and bars renovation in 2017.

Our strategy is to make a difference in the lives of all those wetouch — colleagues, guests, operators, community members and shareholdersalike.

We care for people so they can be their best. This is demonstratedin our values of Respect, Integrity, Humility, Empathy, Creativity and Fun. AtPark Hyatt Saigon our aim is to create energizing experiences that connect ourguests to who and what matters to them most. We are passionate about fosteringconnections, the place for any and every occasion and a one-stop experience.

At Park Hyatt Saigon, we believe our guests select our hotelbecause of our caring and attentive associates who are focused on providingefficient service andunique experiences.

Currently, Park Hyatt Saigon is inviting a Team leader - Concierge to join our team and work with the highest standards ofproduct and service delivering unparalleled service in the market.

Join with us to discover your place to shine in our warm,respectful, and inclusive culture.

Job description:

As the Teamleader – Concierge, you will be responsible to assist with the efficientrunning of the department in line with Hyatt International's CorporateStrategies and brand standards, whilst meeting employee, guest and ownerexpectations. The Team leader - Conciergeis responsible to assist in the smooth and efficient running of the Conciergewithin the Rooms DivisionMaintains the Concierge daily Log Book.Provides exceptional services to guests andinternal customers in other department at all time to maintain positiveinteractions with good working relationships.Assists the Assistant Manager in efficientlymanaging the Concierge Department according to established concept statementproviding a courteous, professional, efficient and flexible service at alltimes.Ensures operating equipment is maintained ingood working order and to report maintenance requirements.Assists the Assistant Manager –Transportation inefficiently managing the Transportation Department according to the establishedconcept statement.Ensures cleanliness and maintenance of thevehicles, equipment and storage room.Ensures efficient pick up and drop off service.Coordinates all transportation requirements forthe guests and other operation departments whenever needed.Conducts daily pre-shift briefing to associateson transport requirement, arrival and departure of VIP guests, functions/events and special attention that is needed.Conducts regular inspection on the vehicles toensure cleanliness is being maintained at all times.Develops and assists with training activitiesfocused on improving skills and knowledge.Attends and participates in Briefings/Meetingsas requiredUnderstands and strictly adhere to Rules andRegulations established in the Associate Handbook and the hotel’s policiesconcerning fire, hygiene, health and safety.Attends training sessions and meetings as andwhen required.Carries out any other reasonable duties andresponsibilities as assigned.

Park Hyatt Saigon is a French mansion near the Opera House, a sanctuaryof peace in the middle of one of Asia’s most bustling cities.

Park Hyatt Saigon was renovated in 2015. As this luxury-definingproject continued, Park Hyatt Saigon renovated its ballroom in 2016 and justfinished restaurants and bars renovation in 2017.

Our strategy is to make a difference in the lives of all those wetouch — colleagues, guests, operators, community members and shareholdersalike.

We care for people so they can be their best. This is demonstratedin our values of Respect, Integrity, Humility, Empathy, Creativity and Fun. AtPark Hyatt Saigon our aim is to create energizing experiences that connect ourguests to who and what matters to them most. We are passionate about fosteringconnections, the place for any and every occasion and a one-stop experience.

At Park Hyatt Saigon, we believe our guests select our hotelbecause of our caring and attentive associates who are focused on providingefficient service andunique experiences.

Currently, Park Hyatt Saigon is inviting a Team leader - Concierge to join our team and work with the highest standards ofproduct and service delivering unparalleled service in the market.

Join with us to discover your place to shine in our warm,respectful, and inclusive culture.

Job description:

As the Teamleader – Concierge, you will be responsible to assist with the efficientrunning of the department in line with Hyatt International's CorporateStrategies and brand standards, whilst meeting employee, guest and ownerexpectations. The Team leader - Conciergeis responsible to assist in the smooth and efficient running of the Conciergewithin the Rooms DivisionMaintains the Concierge daily Log Book.Provides exceptional services to guests andinternal customers in other department at all time to maintain positiveinteractions with good working relationships.Assists the Assistant Manager in efficientlymanaging the Concierge Department according to established concept statementproviding a courteous, professional, efficient and flexible service at alltimes.Ensures operating equipment is maintained ingood working order and to report maintenance requirements.Assists the Assistant Manager –Transportation inefficiently managing the Transportation Department according to the establishedconcept statement.Ensures cleanliness and maintenance of thevehicles, equipment and storage room.Ensures efficient pick up and drop off service.Coordinates all transportation requirements forthe guests and other operation departments whenever needed.Conducts daily pre-shift briefing to associateson transport requirement, arrival and departure of VIP guests, functions/events and special attention that is needed.Conducts regular inspection on the vehicles toensure cleanliness is being maintained at all times.Develops and assists with training activitiesfocused on improving skills and knowledge.Attends and participates in Briefings/Meetingsas requiredUnderstands and strictly adhere to Rules andRegulations established in the Associate Handbook and the hotel’s policiesconcerning fire, hygiene, health and safety.Attends training sessions and meetings as andwhen required.Carries out any other reasonable duties andresponsibilities as assigned.

Diploma/qualification in Hospitality or Tourism Management.Minimum 2 years work experience as Team leader - ConciergeGood problem solving, organisational and interpersonal skills area must.

Diploma/qualification in Hospitality or Tourism Management.Minimum 2 years work experience as Team leader - ConciergeGood problem solving, organisational and interpersonal skills area must.