Team Leader Mumbai, India;DLF Cyber Park,Sector 20 (739615); Madhapur, Hyderabad; Road 1-D, Zone 1; Chennai, India **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba\_continuum/job/Mumbai/Team-Leader\_25044828) **Job Description:** **About Us** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! **Global Business Services** Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. **Job Description** **Global Treasury Fulfillment Operations** comprises operations for Commercial and Corporate banking clients. These operations support the business across US, Asia Pacific, & EMEA regions. GTMO functions include on-boarding products set up & maintenance and off-boarding of Treasury Clients across regions. **Treasury Services** and Products help our Wholesale Banking Clients manage their Cash flow and liquidity and optimize their financial risk. Key Treasury Services enablers include Payables and Receivables, Payment solutions and simplified Account Management while safeguarding clients against potential Frauds. **Enterprise Transaction Services** at GBS constitutes of Check Operations and Cash & Transportation Services. The Teams are responsible for Research, Resolution and Reconcilement of Exceptions arising out of transactions made by customers at Financial Centers and ATMs i.e., Deposits & Withdrawals of both Cash & Checks. Employees are required to adhere to various Regulations not limiting to Reg CC, Reg Z, Reg E, Unclaimed Property, Global Financial Crimes & Compliance etc. Additionally, provide services like stop payments & Updating details for Escheatment of Official Checks and Notifying Financial Centers on Inactive Cash Boxes. **Specialized Servicing and Fulfillment Operations (SSFO)** is a dynamic organization committed to delivering best-in-class care for clients and internal partners. We specialize in situations that require a compassionate touch, high attention to detail, management of high risks, adjustments for unique product or situation combinations and education of internal partners. We respond rationally, but rapidly to an ever-evolving set of products, compliance requirements, and client needs. SSFO practices process excellence in every facet of our operation and is committed to creating a work environment that drives positive employee engagement and growth. The Specialized Servicing & Fulfillment Operations Team is seeking an experienced and motivated individual to join our high performing team. **Consumer Lending, Retail Credit & Legal Order Operations** group support a broad range of functions across Loan Origination, Processing, Closing, Servicing, Default and Foreclosure. Consumer Lending provides support to Credit Origination for banks Retail business – Mortgage, Consumer Cards, and Vehicle Lending. Retail Credit Operations supports default and non-default servicing for mortgage customers/ investors in compliance with state, federal and investor requirements/ guidelines. Legal Order Operations performs document & court order processing, including levies, garnishments, seizure warrants, subpoenas; Servicemember Civil Relief Act military benefits. **Retirement Services** is a backend process, the team supports 401(K) account maintenance of large corporate houses listed with Merrill Lynch. Process involves hardship claims document review, record keeping, account reconciliation and related research work through regular interaction with LOB and plan sponsors. **Centralized Document Control** team at Global Business Services carry out inline review and approval of retail and retirement financial transactions entered by MLWM Branch office associates and ML Edge Distributions Team. Transactions include full and partial transfers initiated out of ACAT eligible accounts based on paperwork, Same Name (SN) transfers, transactions entered via Branch Verbal Recording (excluding Fed Funds and high threshold transactions) and Standing Letter Enrollments / Updates. **Digital Account Opening** associates work on opening new account requests for different types of personal account (Checking, Savings, Check card, ATM cards, CDs). We receive these requests primarily from internet. **U.S. Registration and Licensing Securities Onboarding** team is responsible for facilitating the onboarding / registration process for U.S. associates through FINRA. A U4 application is the form used by FINRA to register individuals with self-regulatory organizations (SROs) and jurisdictions. **The APAC & EMEA Fulfillment teams** deal with Opening, Closing & Maintenance of DDA/Savings Accounts for commercial & corporate clients. The requests are received from Sales or Servicing team. The request received are reviewed and assigned to the appropriate team basis the product. Post enrichment and document review, the request is processed on the SOR (GBS, SVS, Authority Management etc.) The process involves in depth understanding of Treasury products like DDA, CashPro etc. as well as an understanding of Laws, Rules & Regulations for the APAC & EMEA regions. **Skills exposure :** Must have a combination of strong data analysis, attention to detail and analytical skills, Strategic and creative thinking; distinguished written and oral communications skills, Initiative, strong work ethic, team focus, relationship management skills and problem solving **Requirements** **Education:** B Tech./ MBA/ PGDM / Maters in Economics / Quantitative Technique & Economics/ Mathematics/ Supply Chain/ Operations/ Statistics/ Data Sciences **Location:** Students should be willing to work in any locations namely – Mumbai, Chennai, Gurugram, Gandhinagar (GIFT), Hyderabad as per company requirement Shift :Should be willing to work in any shifts / night shifts as per company requirement Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.