Team Leader Chennai, India **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba\_continuum/job/Chennai-Tamil-Nadu/Team-Leader\_25030639) **Job Description:** **About Us** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! **Global Business Services** Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. **Process Overview*** The **Global Payment Operations (GPO** ) organization delivers global wire transfers and ACH payments for internal and external bank clients and supports end-to-end payment execution and investigations for transactions initiated through various channels. The team also provides sanctions screening on transactions for multiple products, in accordance with policies established by the Global Economic Sanctions Compliance team. **Global Payments Support & Enablement (GPSE)** CoE is responsible for various Testing / Change Management engagements encompassing Payment platforms for EMEA, APAC, US and Canada regions. GPSE resources ensure Enterprise Change documentation and procedures are followed for compliance to the Change MRA2 governance. **Job Description*** UAT team member will be responsible for preparing and executing functional test cases for each test phase/level and identifying valid defects during execution thus ensuring the quality of the platform under test. The ideal candidate would be someone who is having working knowledge of preferably on Payments & Investigations. On delivery front, the associate will be executing Test Cases, develop Test Plans, Test Scenarios and Test scripts for the aligned projects. The ideal candidate would be someone who can collaborate easily and effectively with a specific set of stakeholders, has the required hands-on Test planning, Test Approach, test design, test execution and defect logging skills, has deeper working knowledge of GBS/GIN (application), its supporting applications/interfaces, and is able to apply this skill on all applications under test (AUT). **Responsibilities*** •Review requirements, user specifications and other project documentation to understand the application and perform effort estimation analysis. •Develop and maintain functional scripts in QC/ QTest /JIRA •Have Peer to Peer review on Test Scenarios/Test Cases. •Coordinate with upstream testing team and development team to drive testing related activities. •Create project deliverables including test plans, estimation, test reports and dashboards. •Participate in project meetings, peer reviews and strategic initiatives. •Responsible to log all test execution progress (e.g. test data required, testing results, defects) in the specified Test Management Tool like Quality Center (QC) / QTest. •Ensure that all defects encountered are accurately described to facilitate the defect triage and process resolution •Execute functional test cases and validate that the test results meet the expected results •Ensure that all assigned test cases with defects fixes are re-executed, and provide accurate updates whether the expected result(s) are met or not •Assist the Test Lead/Manager in managing day-to-day testing activities, such as test monitoring and status reporting at the end of the testing day **Requirements*** **Education*** Any bachelor’s degree Certifications If Any **Experience Range*** 5 to 10 Yrs **Foundational skills*** • Minimum 3-5 years of strong work experience in Payments Domain, preferably on Payments Processing or Investigations • Ability to work in international virtual teams and in matrix structures, and being a good team player • Highly committed and able to work in fast paced environment against tight deadlines • Positive attitude to resolve problems & able to work odd hours to support the business demands **Desired skills:** • Good verbal and written communication skills. • Education: Any bachelor’s degree **Mandatory skills:** Minimum 3-5 years of strong work experience in Payments Domain, preferably on Payments Processing or Investigations **Work Timings*** 07:30 to 22:30 PM (Any 9 Hours shift, but being flexible as per project requirements to work in other hours) **Job Location*** Chennai Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.