Abu Dhabi, AE
26 days ago
Team Leader – Reservations

You will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingassociate, guest and owner expectations.

The Team Leader - Reservations is responsible to assist the Reservation Manager in managing the Reservations Department and work closely with Marketing and Sales and other relevant Rooms Departments to maximize Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatt’s Brand Standards.

You will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingassociate, guest and owner expectations.

The Team Leader - Reservations is responsible to assist the Reservation Manager in managing the Reservations Department and work closely with Marketing and Sales and other relevant Rooms Departments to maximize Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatt’s Brand Standards.

Minimum of 2 to 3 years of experience in Reservations Exceptional verbal and written communication skills with ability to skillfully articulate resort information to guests and new agents.Previous experience in people management/development and delivery of training informationUnderstanding the basic principles of selling, processing reservation requests, and telephone customer serviceMust have knowledge of Microsoft Windows applications such as Word, Excel, and Powerpoint.

Minimum of 2 to 3 years of experience in Reservations Exceptional verbal and written communication skills with ability to skillfully articulate resort information to guests and new agents.Previous experience in people management/development and delivery of training informationUnderstanding the basic principles of selling, processing reservation requests, and telephone customer serviceMust have knowledge of Microsoft Windows applications such as Word, Excel, and Powerpoint.

Confirmar seu email: Enviar Email