Team Leader – Front Office (Saudi National)
Hyatt
**Description:**
Miraval The Red Sea is a luxury wellness resort where mindfulness and exceptional hospitality unite. We are seeking a motivated and guest-focused **Team Leader – Front Office** to assist in the efficient running of the Front Office department, in line with **Hyatt International’s Corporate Strategies** and **Miraval’s brand standards** .
**About the Role:**
You will play a vital role in supporting the smooth operation of the Front Office, ensuring an exceptional guest experience while maintaining team productivity and service excellence.
**Key Responsibilities:**
+ Assist with daily Front Office operations to ensure seamless guest service
+ Supervise and support front office team members during shifts
+ Handle guest inquiries and resolve issues promptly and professionally
+ Coordinate with other departments to enhance guest satisfaction
+ Manage administrative tasks and maintain accurate reports
+ Lead by example in delivering Hyatt’s and Miraval’s high service standards
**Qualifications:**
+ Saudi National (required)
+ 1 to 3 years of experience in hotel operations, preferably in a resort environment
+ Diploma or Bachelor’s degree in Hospitality, Tourism, or a related field
+ Resort experience is preferable
+ Excellent written and spoken English and Arabic
+ Strong problem-solving, interpersonal, and administrative skills
+ Proficient in PMS and front office software systems
+ Professional, calm, and guest-oriented approach
**Why Join Us:**
Miraval The Red Sea offers an inspiring workplace rooted in wellness and mindful hospitality. Join us and be part of an innovative team shaping the future of luxury wellness tourism in Saudi Arabia.
**Primary Location:** Saudi Arabia
**Organization:** Miraval The Red Sea
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** SAU000253
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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