Key Responsibilities
Ensure insurance coverage is in place for all home loan accounts.
Facilitate placement of cover for new business, including Homeowner’s Cover (HOC), Embedded Life, Retrenchment Insurance, and HLGC.
Update insurance schedules daily for HOC, Embedded Life, and Retrenchment.
Perform weekly and monthly reconciliations of insurance schedules and submit to FNBB.
Process monthly premium transfers from the Home Loans suspense account to the FNBB suspense account.
Monitor exception listings related to insurance coverage.
Maintain and update staff repayment records on a daily basis.
Prepare and submit monthly insurance schedules to South Africa for payroll deductions.
Keep accurate records of new individual insurance policies.
Process insurance refunds when applicable.
Manage annual renewals for Embedded Life, HOC, and Retrenchment policies.
Prepare interest certificates, paid-off letters, and repayment letters.
Respond promptly to administrative and insurance-related queries.
Competencies Required:
Strong analytical thinking and problem-solving abilitiesAdvanced credit writing and assessment skillsEffective communication skills (both written and verbal)Excellent interpersonal and collaboration skillsProficient in Microsoft Office SuiteSolid numeracy and financial calculation skillsWorking knowledge of the ILP systemQualifications and Experience
Bachelor’s degree in Business Administration, Finance or relatedCOP in Short Term and Long-Term InsuranceJob DetailsTake note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.