Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job DescriptionTo ensure the effective functioning of a Point/s of Representation (POR/s) including operational aspects (e.g., security, cash, etc.) and sales and service matters in line with client experience and laid down requirements. (Applicable where UB I, Cash Consultant I/II, forex and CLO are present).
QualificationsType of Qualification: NQF Level 7
Field of Study: Business Commerce
Licenses & Certifications: FAIS Representative
Experience Required
Client Coverage
Personal and Private Banking
5-7 years
RRelevant FAIS qualification and experience. Front line experience in serving customers in order to meet sales and service objectives. Knowledge of other departments and their functions within a branch.
Behavioural Competencies:
Adopting Practical ApproachesArticulating InformationChallenging IdeasConvincing PeopleDirecting PeopleExploring PossibilitiesFollowing ProceduresGenerating IdeasMaking DecisionsProducing OutputProviding InsightsUnderstanding PeopleTechnical Competencies:
Application & Submission Verification (Consumer Banking)Banking Process & ProceduresCustomer Acceptance & Review (Consumer Banking)Customer Understanding ( Consumer Banking)ProcessingProduct Knowledge (Consumer Banking)