LabCorp seeking a Team Lead/Service Representative/Courier to join our team in Corpus Christi, TX. In this position, you will be responsible for the pickup, transport, and delivery of medical specimens, lab supplies, and reports, while providing excellent service to our clients.

Develops and coordinates the daily route, work, and training schedules of assigned work group. Assists Branch Manager with administrative duties associated with Professional Services operations. Functions as a back-up driver for all routes within a designated geographic area and/or work group for pick-up and delivery service of test samples, supplies, and reports.

Work Schedule: Monday - Friday 11:30 am- 8:30 pm overtime and rotating weekends may be required

Location: 1534 S Staples Corpus Christi, TX 78404

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.  Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.

Job Duties/Responsibilities

Utilize route management software to schedule, coordinate and dispatch specimen pickupsManage high volume email/phone traffic to coordinate resources (employees, vendors, etc.)Responsible for specific service area to ensure best possible solutions for clientAchieve location productivity and expense targets while meeting customer expectationsEnsure a balance between customer response time, accuracy and cost/productivity targetsFollow standard procedures for field requests for service and dispatching callsProblem solve and provide potential resolutions for any specimen related issueUtilize multiple databases to process requests and inquiriesPerforms a variety of administrative/clerical duties as needed

Requirements:

High school diploma or equivalentPrior experience in logistics, customer service or operations highly preferredExperience working in a medical courier environment is preferredMust have a Valid Driver's LicenseMust be at least 21 years’ oldFamiliarity with route management software is a plusBasic computer and typing skills; Proficient in Microsoft OfficeStrong communication skills; both written and verbal. Bilingual- Spanish Speaking is highly preferredExcellent organizational and time management skillsStrong attention to detail with the ability to multitask

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 

We encourage all to apply

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