Work whereevery momentmattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare network as a Security OfficerPOSITION SUMMARYPerform a variety of security and safety related functions while involved in the safeguarding of employees patients visitors physicians and property Provides supervision leadership and oversight for assigned shift Coordinates with the Lieutenant to resolve shift patrol routes employee issues and schedulingCOMPETENCIESmiddot Must be able to read speak and write proficiently in English in order to effectively communicate on a daily basis with staff patients and visitorsmiddot Must be in good physical condition in order to quickly move up and down stairs run in order to respond to urgent situations stand for long periods and walk long roundsmiddot Must be capable of taking swift and efficient action forcibly detaining restraining andor extracting persons from the premises when responding to emergency codes or other urgent situationsmiddot Must be alert and have excellent observation skillsmiddot Must have good communication and analytical abilities and ability to exercise independent judgement in emergency situationsmiddot Must possess a working knowledge of applicable state laws especially those dealing with use of force and detention powersmiddot Must have a thorough knowledge of the floor plan of the hospital including all the normal and emergency entry and exit pointsmiddot Must have knowledge about Hospital and departmental policies and procedures performing and enforcing said policies and proceduresESSENTIAL DUTIES and RESPONSIBILITESDisclaimer Job descriptions are not intended nor should they be construed to be exhaustive lists of all responsibilities skills efforts or working conditions associated with the job They are intended to be accurate reflections of the principal duties and responsibilities of this position These responsibilities and competencies listed below may change from time to timeFirst Respondermiddot Acts as first responders immediately responding to all emergency codes and uses established procedure once on scene Follows proper PMT and descalation training and follows clinical direction when detaining or restraining a patient or unruly visitormiddot Ensures emergency teams have unobstructed routes to areas they need to access and works with local EMS services Fire Police Ambulance when neededmiddot Acts as a liaison between the hospital and law enforcement agencymiddot Places miscreants under citizenrsquos arrest until he can be handed over to the law enforcement officialsPatrollingRoutine Monitoringmiddot Safeguards against vandalism theft fire and injury to employees patient and visitorsmiddot Patrols external and internal areas of the hospital parking areas and grounds and assists in monitoring the safety of entrances and exits Documents time of rounds at assigned stations using a data recording systemmiddot Maintains a security presence throughout the hospital utilizing CCTV access control equipment and physical patrols to monitor egress and ingress of personnel and to identify and restrict the access of unauthorized personsmiddot Identifies and responds to suspicious activitymiddot Provides guidance and assistance to patients and visitors after normal hospital working hours Provides verbal direction to departments and persons and if possible provides a personal escort when neededPreventative Maintenancemiddot Conducts regular testing of alarms including but not limited to Fire Alarm drills in accordance with Joint Commission recommended standards Monitors employee response and actions during fire drills Documents problem areas and provides a report to the Safety Committee to include recommendationsmiddot Responds to all alarm activations and investigates causemiddot Inspects Hospital for fire or environmental hazards ensuring that the security arrangements in the hospital like computers alarm systems and close circuit cameras are functioning properlyTheft Preventionmiddot Responsible for the collection of all lost and found items and produces the proper documentation and location of owner property when possiblemiddot Upon request collects patient valuables and secure in the property room safe until called formiddot Investigates and documents the facts and a description of the reports of theft or vandalism in an incident report and forwards the report to the Security Sergeant or lead Upon request or when the situation warrants summons the local police to investigateAdditional Dutiesmiddot Coordinates shift schedules with assigned officers and Director Obtains staff backup when warranted due to employee illness vacation or vacancy Completes staff performance appraisals and reviews with the Director prior to discussing with the employee Provides direction job coaching and advicemiddot Respond to calls for morgue duty and applies proper lifting techniques ie transport deceased patient to the morgue and responsible for proper release of the bodymiddot Enforces all parking regulations and traffic control Assists with valet parking services Issues warning tickets to employees parked in unauthorized areas Escorts or drives motor vehicle to transport individuals to specified locationsmiddot Operates badge making equipment CCTV Access Consoles and two way radiosmiddot Documents reports of daily activities investigations and irregularitiesmiddot Assists Engineering in responding to facility needs when Engineering not on duty Contacts Engineering designee on call if neededmiddot Performs other duties as requested by supervisors Work whereevery momentmattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare network as a Security OfficerPOSITION SUMMARYPerform a variety of security and safety related functions while involved in the safeguarding of employees patients visitors physicians and property Provides supervision leadership and oversight for assigned shift Coordinates with the Lieutenant to resolve shift patrol routes employee issues and schedulingCOMPETENCIESmiddot Must be able to read speak and write proficiently in English in order to effectively communicate on a daily basis with staff patients and visitorsmiddot Must be in good physical condition in order to quickly move up and down stairs run in order to respond to urgent situations stand for long periods and walk long roundsmiddot Must be capable of taking swift and efficient action forcibly detaining restraining andor extracting persons from the premises when responding to emergency codes or other urgent situationsmiddot Must be alert and have excellent observation skillsmiddot Must have good communication and analytical abilities and ability to exercise independent judgement in emergency situationsmiddot Must possess a working knowledge of applicable state laws especially those dealing with use of force and detention powersmiddot Must have a thorough knowledge of the floor plan of the hospital including all the normal and emergency entry and exit pointsmiddot Must have knowledge about Hospital and departmental policies and procedures performing and enforcing said policies and proceduresESSENTIAL DUTIES and RESPONSIBILITESDisclaimer Job descriptions are not intended nor should they be construed to be exhaustive lists of all responsibilities skills efforts or working conditions associated with the job They are intended to be accurate reflections of the principal duties and responsibilities of this position These responsibilities and competencies listed below may change from time to timeFirst Respondermiddot Acts as first responders immediately responding to all emergency codes and uses established procedure once on scene Follows proper PMT and descalation training and follows clinical direction when detaining or restraining a patient or unruly visitormiddot Ensures emergency teams have unobstructed routes to areas they need to access and works with local EMS services Fire Police Ambulance when neededmiddot Acts as a liaison between the hospital and law enforcement agencymiddot Places miscreants under citizenrsquos arrest until he can be handed over to the law enforcement officialsPatrollingRoutine Monitoringmiddot Safeguards against vandalism theft fire and injury to employees patient and visitorsmiddot Patrols external and internal areas of the hospital parking areas and grounds and assists in monitoring the safety of entrances and exits Documents time of rounds at assigned stations using a data recording systemmiddot Maintains a security presence throughout the hospital utilizing CCTV access control equipment and physical patrols to monitor egress and ingress of personnel and to identify and restrict the access of unauthorized personsmiddot Identifies and responds to suspicious activitymiddot Provides guidance and assistance to patients and visitors after normal hospital working hours Provides verbal direction to departments and persons and if possible provides a personal escort when neededPreventative Maintenancemiddot Conducts regular testing of alarms including but not limited to Fire Alarm drills in accordance with Joint Commission recommended standards Monitors employee response and actions during fire drills Documents problem areas and provides a report to the Safety Committee to include recommendationsmiddot Responds to all alarm activations and investigates causemiddot Inspects Hospital for fire or environmental hazards ensuring that the security arrangements in the hospital like computers alarm systems and close circuit cameras are functioning properlyTheft Preventionmiddot Responsible for the collection of all lost and found items and produces the proper documentation and location of owner property when possiblemiddot Upon request collects patient valuables and secure in the property room safe until called formiddot Investigates and documents the facts and a description of the reports of theft or vandalism in an incident report and forwards the report to the Security Sergeant or lead Upon request or when the situation warrants summons the local police to investigateAdditional Dutiesmiddot Coordinates shift schedules with assigned officers and Director Obtains staff backup when warranted due to employee illness vacation or vacancy Completes staff performance appraisals and reviews with the Director prior to discussing with the employee Provides direction job coaching and advicemiddot Respond to calls for morgue duty and applies proper lifting techniques ie transport deceased patient to the morgue and responsible for proper release of the bodymiddot Enforces all parking regulations and traffic control Assists with valet parking services Issues warning tickets to employees parked in unauthorized areas Escorts or drives motor vehicle to transport individuals to specified locationsmiddot Operates badge making equipment CCTV Access Consoles and two way radiosmiddot Documents reports of daily activities investigations and irregularitiesmiddot Assists Engineering in responding to facility needs when Engineering not on duty Contacts Engineering designee on call if neededmiddot Performs other duties as requested by supervisors EDUCATIONCERTIFICATIONmiddot Must be a high school graduate as evidenced by a diploma or GED equivalency certificatemiddot Must possess an Associate Degree or sixty semester hours from an accredited institution in Criminal Justice or a related fieldmiddot Must possess and maintain a valid driverrsquos license maintain a driving record free of any violations and pass a safe driving educational program upon hire and annually thereafter in order to be eligible to participate in the Fleet Vehicle Program as outlined in the Eastern Connecticut Health Networkrsquos Environment of Care Safety Policies and Procedures middot Must possess a current Connecticut Security Officer Identification Cardmiddot Must be trained in PMT and de escalation techniques as prescribed by ECHNEXPERIENCEmiddot A minimum of five years of previous security or security related experience such as law enforcement or military service is necessarymiddot Previous lead or supervisory experience is preferredWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving colleagues we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour momentEDUCATIONCERTIFICATIONmiddot Must be a high school graduate as evidenced by a diploma or GED equivalency certificatemiddot Must possess an Associate Degree or sixty semester hours from an accredited institution in Criminal Justice or a related fieldmiddot Must possess and maintain a valid driverrsquos license maintain a driving record free of any violations and pass a safe driving educational program upon hire and annually thereafter in order to be eligible to participate in the Fleet Vehicle Program as outlined in the Eastern Connecticut Health Networkrsquos Environment of Care Safety Policies and Procedures middot Must possess a current Connecticut Security Officer Identification Cardmiddot Must be trained in PMT and de escalation techniques as prescribed by ECHNEXPERIENCEmiddot A minimum of five years of previous security or security related experience such as law enforcement or military service is necessarymiddot Previous lead or supervisory experience is preferredWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving colleagues we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour moment