Essential Duties and Responsibilities:

- Responsible for assigning day-to-day work items.

- Monitor employee performance for compliance with established protocol (SLA).

- Work closely with other functional departments to ensure all work is completed timely and accurately.

- Effectively lead, coach, train, and counsel direct reports.

- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.

- Produce weekly/monthly reports to be presented to staff.

Job-Specific Essential Duties and Responsibilities:- Provide leadership, mentorship and supervision to a team of personnel performing background investigation case management processes for National Security investigation cases.- Responsible for providing reports, planning work assignments, monitoring productivity and quality of the work.- Extensive knowledge of the Federal Background Investigation case management field's policies, procedures, and practices. - Supervises the maintenance of records or source documents for data input in support of case management. - Assign/re-assign workloads to team members and expediting items for assignment. - Ensures the accuracy and appropriateness of both input and output data by visual examination and/or balances to control figures and ensure satisfactory condition of data input and output. - Provides for distribution of reports after preparation. - Reports to the Program Manager.  Minimum Requirements

- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.

Job-Specific Minimum Requirements:- 3+ years of experience and knowledge of Federal Investigative Standards (FIS) and all areas for screening, scheduling and processing of National Security investigation cases. - Leads and directs the work of other employees.- AS/AA with 3 to 5 years experience.- Must possess an active Top Secret clearance.
Preferred Skills and Qualifications: - Ability to develop and mentor others. - Ability to foster teamwork. - Organizational skills. - Problem-solving skills.
#techjobs #clearance #FEDDODBPS EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.