Position Summary

Will oversee billing and follow-up activities. Will be the working lead who oversees daily activities of assigned team.

Primary Position Responsibilities

Coordinate and monitor the management of the Team’s daily workload. Assist Team with trouble-shooting patient/insurance specific issues and coordinates assistance from payers to resolve problem issue trends. Coordinate assistance from hospital departments impacting claim resolution. Oversees the daily completion of Team’s billing and follow-up activities. Assures job duties for scheduled and unscheduled absences are assigned as appropriate. Assures Team works Compass Reports, to keep Remits at goal. Assist Director of PFS in performance review process by providing input on individual and team performance goals. Must be proficient utilizing tools and software, to follow Revenue Cycle path for billing. Understands follow-up process and remit/denial handling to avoid timely filing denials. Assists training of staff members on these key functions. Other duties as assigned.

Qualifications

Minimum Education: Required: High School Diploma or Equivalent Preferred: Associate’s Degree Associates Degree in Business Administration
Minimum Years of Experience (Amount, Type and Variation): Required: None Preferred: Two years experience in a hospital or physician billing environment, two years experience working on a Windows based software package and prior experience working in a customer service environment.
License, Registry or Certification: Required: Certified Revenue Cycle Professional (CRCP) - If not currently certified, employee would need to become a CRCP within 18 months of hire, to continue in this role Preferred: None
Knowledge, Skills and/or Abilities: Required: None Preferred: Detail oriented, bookkeeping skills, Team player