Position Summary + Will oversee billing and follow-up activities. Will be the working lead who oversees daily activities of assigned team. Primary Position Responsibilities + Coordinate and monitor the management of the Team’s daily workload. + Assist Team with trouble-shooting patient/insurance specific issues and coordinates assistance from payers to resolve problem issue trends. + Coordinate assistance from hospital departments impacting claim resolution. + Oversees the daily completion of Team’s billing and follow-up activities. Assures job duties for scheduled and unscheduled absences are assigned as appropriate. + Assures Team works Compass Reports, to keep Remits at goal. + Assist Director of PFS in performance review process by providing input on individual and team performance goals. + Must be proficient utilizing tools and software, to follow Revenue Cycle path for billing. Understands follow-up process and remit/denial handling to avoid timely filing denials. Assists training of staff members on these key functions. + Other duties as assigned. Qualifications + Minimum Education : + Required: + High School Diploma or Equivalent + Preferred: + Associate’s Degree Associates Degree in Business Administration + Minimum Years of Experience (Amount, Type and Variation) : + Required: + None + Preferred: + Two years experience in a hospital or physician billing environment, two years experience working on a Windows based software package and prior experience working in a customer service environment. + License, Registry or Certification : + Required: + Certified Revenue Cycle Professional (CRCP) - If not currently certified, employee would need to become a CRCP within 18 months of hire, to continue in this role + Preferred: + None + Knowledge, Skills and/or Abilities : + Required: + None + Preferred: + Detail oriented, bookkeeping skills, Team player