Job Summary:

Company: DF Concerts and Events

Department: Concert & Event Operations

Location: Glasgow and onsite at shows and events

Reports to: Senior Operations Manager

Working Hours: Full time plus evenings, weekends and public

holidays as required by schedule of concerts and events

Job Type: Permanent

Role Description

The Team Coordinator (Concerts & Events) is an essential role within our busy,

fast-paced Events team, balancing two core areas of responsibility:

Workforce & Accreditation Management

You’ll own end-to-end accreditation systems and workforce communications for our

outdoor events, including managing the department’s payroll processes for temporary

and casual staff. From liaising with suppliers, contractors and sponsors, to confirming

accommodation, welfare facilities and site inductions, you’ll ensure every team member

feels informed, prepared and supported prior to, and whilst working on-site.

Executive & Administrative Support

You’ll act as an executive assistant to our Concert & Event Operations leadership team,

managing schedules, travel bookings and expense processing, drafting high-quality

reports and presentations, and providing administrative assistance across the

department to support effective delivery throughout the year.

Our Team

We are a small, dynamic team of event professionals who have a passion for producing

exciting, safe, sustainable and accessible events for our fans, artists and staff. We

collaborate with multiple departments, external suppliers and stakeholders such as local

authorities, sponsors and broadcasters; and our ability to bring people together and develop strong working relationships is key to our success.

Our team are fun, resilient, hardworking, supportive and committed to delivering to

consistently high standards of performance and delivery.

Who you are

Competencies / Skills / Knowledge / Experience

Experience working in the live music or events industry in a similar or equivalent capacityProven experience in team or workforce coordination, or administrative support within fast-paced environmentsExperience with accreditation systems and end-to-end workforce communicationsProficient in managing payroll processes for temporary and casual staff, including timesheet reconciliation and liaising with finance departmentsStrong diary management skills, adept at scheduling complex calendars, travel bookings and expense processingExceptional stakeholder management, communicating confidently with suppliers, contractors, sponsors and senior leadersAdvanced proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) and Google Workspace; comfortable learning bespoke systemsCompetence in drafting high-quality reports, presentations, meeting agendas, minutes and actionsComfortable adopting AI-powered tools to streamline administrative workflows and communications

Behaviours

The following attributes determine how the role will be carried out and are required to be a success

Methodical and highly organised, with strong attention to detailProactive self-starter who anticipates needs and offers solutions unpromptedConfident and professional communicator, maintaining discretion with sensitive informationResourceful problem-solver who remains calm under pressure and adapts swiftly to shifting prioritiesSkilled at prioritising and balancing competing deadlines and requirements, navigating peaks of workload effectivelyCollaborative team-player who fosters a supportive environment across functionsEthical and transparent, upholding the highest standards of integrity

Key Responsibilities

Executive & Departmental Administration: Proactively manage leadership calendars, coordinate complex travel itineraries, process expense claims and handle ad-hoc departmental tasks to keep our events team focused on deliveryInsightful Reporting & Presentation: Craft, format and circulate polished reports, presentations, meeting agendas and minutes that drive informed decision-makingPayroll & Workforce Finance: Oversee payroll for temporary staff—collect and audit timesheets, reconcile data accurately and partner with Finance to ensure timely paymentsAccreditation & Workforce Systems: Own end-to-end accreditation and workforce processes—from system design and material procurement to stock control and on-site distribution optimisationCompliance & Safety Metrics: Maintain and enhance compliance workflows, track H&S processes and metrics, and support regulatory reporting requirementsWorkforce Communications: Lead the communication of all accreditation and workforce information, ensuring event websites and internal platforms are consistently currentTeam Training & Leadership: Train, direct and inspire volunteer workforces and student interns, fostering a culture of excellence and accountabilityLogistics & Accommodation Coordination: Organise accommodation and site-based logistics for event staff, volunteers and interns, ensuring seamless on-site supportAsset Management: Coordinate the distribution and collection of key event assets (e.g. radios, passes, welfare equipment), maintaining rigorous tracking controlsPerformance Analysis & Debriefs: Produce comprehensive workforce reports for senior management and drive post-event debriefs to capture insights and fuel continuous improvement

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

The Company

DF Concerts and Events is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management. DF Concerts & Events bring the best live music and life affirming experiences to music fans across Scotland, year after year through a range of large outdoor festivals, stadium shows and indoor concerts. DF Concerts works with the biggest names in music as well as championing the career progression of emerging acts by operating, “quite possibly the finest small venue in the world”, King Tut’s Wah Wah Hut – supporting the vibrant music scene from grassroots level, up.

APPLICATION DEADLINE: 24TH SEPTEMBER 2025. We reserve the right to close applications at any time.

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