Tax Account Collections Technician Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/5021987) Apply  Tax Account Collections Technician Salary $45,907.00 - $69,203.00 Annually Location Dauphin County, PA Job Type Non-Civil Service Permanent Full-time Job Number N-2025-30643 Department Department of Revenue Division RV Indvl Txs Txpyr Acctg Div Opening Date 07/31/2025 Closing Date 8/4/2025 11:59 PM Eastern Job Code 03781 Position Number 00023360 Union AFSCME Bargaining Unit G1 Pay Group ST05 Bureau / Division Code 00183025 Bureau / Division Bureau of Individual Taxes, Taxpayer Accounting Division - Inheritance Tax Worksite Address 393 Walnut Street City Harrisburg, Pennsylvania Zip Code 17128 Contact Name Ashley Conrad Contact Email asconrad@pa.gov + Description + Benefits + Questions THE POSITION Do you possess an abundance of technical tax knowledge and want to advance your career within this specialized field? If so, the Department of Revenue is seeking a diligent Tax Account Collections Technician to assist with interpreting Pennsylvania tax laws and applying those guidelines to individual taxes to protect the Commonwealth's interest. Apply today to embark upon your next professional journey! DESCRIPTION OF WORK As a Tax Account Collections Technician, you will be responsible for performing comprehensive reviews of highly complex individual tax accounts to ensure adherence to Pennsylvania tax laws, regulations, policies, and procedures. You will be tasked with reviewing individual taxes, completing any necessary corrections, and informing the taxpayer of their right to appeal the bureau's decision. This professional also r equests the filing of liens, d etermines individual tax liabilities, and computes penalty and interest calculations as necessary. We are looking for someone who possesses outstanding communication skills and is dedicated towards d emonstrating a commitment to the service-oriented culture of the department. Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD\_NEOGOV.asp?p=00023360) . Work Schedule and Additional Information: + Full-time employment + Work hours are 9:00 AM to 5:00 PM, Monday - Friday, with a 30-minute lunch. + Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week, upon successful completion of the required 6 month in-office training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. + Salary: In some cases, the starting salary may be non-negotiable. + You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: + Three years of experience reviewing tax documents and applying tax laws and rules and regulations and making taxpayer liability decisions ; or + Three years of experience in the collection of taxes ; or + Three year of experience in the provision of taxpayer assistance which involves the ex planation of the application of tax laws, rules, regulations, policies and procedures ; or + Any combination of experience and training which provides the applicant with the required knowledges, skills and abilities. Additional Requirements: + You must be able to perform essential job functions. Legal Requirements: + This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification. How to Apply: + Resumes, cover letters, and similar documents willnot be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). + If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. + Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. + Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: + Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans. Telecommunications Relay Service (TRS): + 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) ! See the total value of your benefits package by exploring ourbenefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box. *Eligibility rules apply. 01 How many years of full-time experience reviewing tax documents and applying tax laws and rules and regulations and making taxpayer liability decisions do you possess? + 3 years or more + 2 but less than 3 years + 1 but less than 2 years + Less than 1 year + None 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 How many years of full-time experience do you possess in the collection of taxes? + 3 years or more + 2 but less than 3 years + 1 but less than 2 years + Less than 1 year + None 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 How many years of full-time experience in the provision of taxpayer assistance which involves the explanation of the application of tax laws, rules, regulations, policies and procedures do you possess? + 3 years or more + 2 but less than 3 years + 1 but less than 2 years + Less than 1 year + None 06 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 07 How much college coursework have you completed? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.org (”www.naces.org”target=_blank”) and clicking the Evaluation Services Link. For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. + 90 credits or more + 60 but less than 90 credits + 30 but less than 60 credits + Less than 30 credits + None Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://www.employment.pa.gov