Taskforce Banquet Manager
Pyramid Hotel Group
Property About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Welcome to The Elms Hotel & Spa, a historic gem in the Pyramid Global Hospitality portfolio. Located in Excelsior Springs, Missouri, this iconic property features 153 guest rooms and 11,000 sq ft of versatile meeting space. With a rich history and a dedication to top-tier service, The Elms offers a unique and rewarding work environment. As a member of our team, you'll join a culture that values growth, teamwork, and professionalism. Whether you're in guest services, food and beverage, housekeeping, or spa and wellness, you'll have the chance to develop your skills while contributing to a collaborative and supportive atmosphere. We offer comprehensive training programs and opportunities for advancement, ensuring that our team members have the tools to excel. If you're passionate about hospitality and excited about joining a dynamic, people-first culture, The Elms Hotel & Spa is the perfect place to grow your career. Explore your potential with us today. Overview The Elms Hotel and Spa is seeking a dynamic and experienced Taskforce Banquet Manager to lead the Banquets Department during a period of transition. This interim leader will ensure the flawless execution of all banquet functions, maintain service excellence, support team operations, and help train or onboard permanent leadership if needed. The ideal candidate brings a hands-on, service-driven approach and has a strong background in upscale or boutique hospitality environments. Key Responsibilities: Oversee daily banquet operations including planning, setup, execution, and breakdown of all meetings, weddings, and special events. Supervise and support banquet staff, ensuring proper service standards, timelines, and guest satisfaction. Collaborate with the Sales and Culinary teams to execute BEOs (Banquet Event Orders) accurately and creatively. Lead pre-shift meetings, coordinate assignments, and monitor service throughout events. Ensure adherence to safety, sanitation, and cleanliness standards in banquet spaces. Assist with training, coaching, and scheduling of banquet associates; support recruitment and onboarding of permanent leadership if requested. Manage inventory of banquet equipment, linen, and supplies. Maintain high levels of communication with internal departments and clients. Resolve any service recovery opportunities in real time with professionalism and poise. Please note that temporary employees are not eligible for company-sponsored benefits and other fringe benefits provided to regular full-time employees. Temporary roles are designed to address short-term business needs, and as such, benefits eligibility is limited to what is required by applicable federal, state, and local laws. As a temporary employee, you will be classified as a W-2 employee and not as an independent contractor (1099). All employees are subject to payroll taxes, withholdings, and company policies in compliance with labor laws. Qualifications 3+ years of banquet or event operations leadership experience in a hotel, resort, or luxury venue. Previous taskforce, interim, or multi-property experience strongly preferred. Proven ability to lead large teams and high-volume functions with a focus on service and detail. Strong knowledge of BEO interpretation, banquet service styles (plated, buffet, stations), and event flow. Familiarity with hospitality systems such as Delphi, Opera, or similar is a plus. Excellent communication, organizational, and time management skills. Flexible and adaptable – available to work nights, weekends, and holidays as needed. Compensation Range The compensation for this position is $1,500.00/Wk. - $1,800.00/Wk. based on qualifications and experience.
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