**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, let’s talk. **Your role and responsibilities** · Develop and implement comprehensive talent acquisition strategies aligned with business goals. · Lead, coach, and mentor the Talent Acquisition team to achieve optimal performance. · Design and optimize recruitment processes and workflows to enhance efficiency and effectiveness. · Utilize data and metrics to inform decision-making, continuously improving recruitment strategies and practices. · Foster strong relationships with hiring managers across all departments to understand their staffing needs and provide suitable candidates. · Act as a subject matter expert on recruitment, best practices, technology, and trends. · Ensure compliance with labor laws and company policies in all aspects of recruitment and hiring. · Collaborate with HR to ensure new hires align with company culture and values. · Represent the team at client meetings, providing regular updates on recruitment metrics, challenges, and successes. · Help monitor and improve the team’s KPIs performance. · Ability to assign demand based on the team’s utilization. · Experience managing client escalations and removing blockers. · Exceptional business acumen, judgment, and decision-making skills · Strong negotiation and persuasion skills · Present information in a clear, compelling way. · High attention to detail and strong time management and project management skills · Excellent knowledge of labor market trends, candidate sourcing techniques, and employment laws. **Required technical and professional expertise** · 4 to 6 years of recruiting experience mastering end-to-end hiring processes in Americas countries (US, CA and/or LA) with multiple clients and business units. · 2+ years leading operative functions, projects, tasks and teams. · At least 4 years of experience in managing business relationships, and consulting senior business leaders and stakeholders. · Fluency in English (advanced level) written and oral. · Data analytics and report management. · Scrum Master certification or 1+ year leading Agile projects/recruitment sprints. **Preferred technical and professional experience** · Team management experience · Demonstrated commitment to excellence, personal development and continuous improvement Education, Experience and Certifications · Digital Eminence · Portuguese written and spoken · Proficient in excel or similar, and PM tools (Monday, Jira) IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.